Northridge4x4 rocks!!

[JeepDog]

I emailed David at Northridge and I bet it wasn't even a minute later I got my response. So I ordered. Only to realize that I didn't have all the necessary parts to make it work. Soooo...I called David and I had to disconnect because of another call got an IMMEDIATE call back from David. I explained MY screw up...(I hate being a rookie!). David took care of my order and canceled it as I requested. I was pissed beyond belief that I wasted Davids valuable time on me being confused. But I was glad David took the time to explain everything to me. I WILL be ordering from them soon.

That my friends is EXCELLENT customer service if I ever saw one.

Thanks Dave and Northridge4x4 You guys are class acts.

Doug

[toad]

I met David at the Off-road show this last Sunday and he IS very nice. Good customer service is hard to find and he seems to actually care. It's good to see good experiences when there are so many bad ones :)

toad

*puts a bug in Davids ear..I'm still stock...for now...* LOL

[FiveOff]

I'll 3rd that! :WootJump:

I ordered a BB for my TJ and the manufacturer was a little slow, so David actually called me up and asked if he could send an in-stock Rubicon Express kit instead. Plus knowing that I am a member of this forum, he double checked that I wanted a lift for a TJ. That is awesome customer service!!!