Problem with radio

[LynDi]

When I start up my vehicle and shift either in Reverse or first gear my radio shuts down for a second or two, while the vehicle is moving. Then the radio comes back on like nothing happened. I most add that right before it shuts off it makes a pop sound. I do have an appointment for next tuesday to take it in to my local dealer to find out what the problem is with the radio. Just curious if anyone else has experienced this same problem.

Jeep wave to all.

[wayoflife]

That is really wierd. No joke, I have heard of radios shutting down for opening up a window, or operating another electronic device but never for what you've just described. Please let us know what you find out at the dealer.

[HappyCurmudgeon]

Wow, that is an interesting hidden feature youve discovered...

My radio work fine (so far), havent heard anyone else with this problem, so since you seem to have discovered it, i believe that means you get to name it.


Laughin at your location... Corn hell & insanity? where is that exactly... south eastern Nebraska? :rotflmao1:

[Jazzdshaw]

That happend to me this morning, the radio just died for a sec, in reverse and then in 1st.

[LynDi]

HappyCurmudgen you would be sorta correct about Neb. but actually I live in the Northeastern part of Colorado where there is no mountains around which is a bummer. As for naming the problem the name would be with lots of cussing and unexplained hand gestures toward the offend object (radio).

Wayolife I will try my best to get back with you guys on the radio problem on tuesday as long as the mech. can explain to me in simple words :yup:

Jazzdshaw sorry to hear that you are going through the same thing, hopefully it is just a simple to fix.

[xravn]

I as well have had some problems with the radio shutting off for a sec. i see it is not an isolated instance. mine clips off when i go into first a bit hard, like a lunge start. and happened a few more times as i was teaching my brother how to drive stick. every time he would have a poor start (almost stall) it would turn off and on.

may be a wiring defect from factory?

[JeepYak]

It sounds like the power wire or ground is loose. But having the same problem on several vehicles sounds a little strange. Radios are tied into the electronics on cars these days in very strange ways. On some Honda's, the Maintenance Needed light is reset through the radio. Ford radios are tied into the Daytime Running Lights. If you don't hook up those up correctly, you won't have any lights! Given the number of people who are experiencing this problem, it might be a Gremlin in the electrical system of the vehicle. I'm interested in finding out what the shop finds.

[BeerMonkey]

mine did the same thing on the way home today, but i was in second gear and almost stalled it goin up a hill and right before it almost stalled (didnt stall it) the radio, including the lights on the radio turned off and then came on a second later.

[marquis]

Check with the dealer to see if there are any service bulletins out for that.

[pir8]

I have the same type of problem but with the windows. I have a 4 dr and if I try putting up 2 windows at a time, the radio shorts out until I let go of the window switches. Could this be a safety mechanism?

[spacenut]

Mine went on and off a couple of times in the first 25 miles but has not done it since. Once pulling up to a stop light and once just running down the road.

[thrash]

It has done since day one. If I put up two windows at the same time, when the windows hit the top of the frame and bed in, the radio reboots. I am guessing that the extra power drawn by the window motors at that moment when the windows stop moving causes just enough of a power drop that the radio no longer has enough juice to continue functioning.

It is a tad annoying, and I would really like to hear what a dealer has to say about the issue.

[Ge99ne]

I'm in the same boat as you. happend twice the other day when putting both windows down.

[LynDi]

Apparently the wire harness for the radio(?) was not fully plugged in. This isn't the first time on this jeep that something wasn't fully plugged in, just two days after buying the jeep our engine light came on and we found out that an 'OS sensor' wasn't snapped together (?). Don't get me wrong overall the jeep is great, it is just these "little" problems that arise that makes me think the factory should be double checking their quality control.

Jeep Wave to all.:)

[wayoflife]

Hey LynDi, thanks for the update. I'm glad to hear your problem was something so simple and easy to fix but man, that really is stupid :naw: Hopefully, that'll be the last of your boogers to deal with.

[Fuzzy™]

My air bag sensor wasn't plugged all the way in... the dealer had to take the passeger seat and console out... :naw:

With the Charging System & ETC issues (http://www.jk-forum.com/showthread.php?t=856) I've had, the dealer had to flash the computer (TSB NOV 18)

[Archer]

Hey LynDi, any problems since the visit to the dealer? (Just in case they couldn't reproduce the problem and gave you a story)

[LynDi]

Archer, funny you would ask that... Just a week ago I took the JK into the dealer for the radio problem. My hubby and I thought (key word thought) the problem with it was fixed, but just this past weekend the same things started happening again as before; radio shutting off for a sec or two when in reverse or shifting into first. Needless to say we are in the same boat as before:sad: . SO I will be taking it back Friday morning.


By the way nice to see another person from Wyoming. I might be living in CO but the heart still belongs to Wyoming.:D

[marquis]

LynDi -

If you go back to the dealer for the radio cutout issue, make sure he perfroms the TSB that flashes the engine controller.

[dougr5150]

It snowed here and I was playing, if I jam on the brakes and the ABS kicks in for more then a couple of seconds the radio will shut off. Let off the brakes and it comes right back on.

[SpudRacer]

I wonder if we need to change the power supply to the radio to avoid voltage drops from other electrical equipment. It sounds like they are running too many electrical components through one circuit. I wonder if anyone who's fortunate enough to already own their Jeep, and is having this problem can troubleshoot for the rest of us. I recommend getting a multimeter, and checking the voltage at the power outlet in the center of the dash, then do whatever it is you do to cause the problem while a passenger watches the volts. See if we are getting a significant voltage drop in the system. It may uncover the cause for the radio dropping out.

Once the Mygig comes out, it's going to become a much bigger annoyance when your nav system shuts down, then has to wait to reboot.

Since I'm going for a Pioneer AVIC-Z1, I think I'll avoid this whole issue by running a different power wire for the radio.

Tom
Bryson City, NC

[jeffj78]

IIt sounds like they are running too many electrical components through one circuit.
x2. It seems there is too much drawing power at the same time - power windows, radio on, I also heard someone had the same issue when running defrosters with wipers on too.:eek!:

[Archer]

Archer, funny you would ask that... Just a week ago I took the JK into the dealer for the radio problem. My hubby and I thought (key word thought) the problem with it was fixed, but just this past weekend the same things started happening again as before; radio shutting off for a sec or two when in reverse or shifting into first. Needless to say we are in the same boat as before:sad: . SO I will be taking it back Friday morning.


By the way nice to see another person from Wyoming. I might be living in CO but the heart still belongs to Wyoming.:D

Thanks but with the sub zero weather we've been having this last week Wyoming is starting to look like a state that it's good to be FROM!!!lol
Hey Please keep us updated on this I don't even have my Rubi yet but I am already getting annoyed. No local DC dealers around here to take it into for these problems. So when I pick it up I want to make sure everything is good to go

[jeepfreek13]

I just started encountering the same problem wuith my 2door. I am going to check the plug first though. It does not have elec windows or locks. I will let you know what I find. I have already been in to my 4 doors dash. (pretty easy)

[LynDi]

Well back from dealer. They couldn't figure out why the radio cuts out like it does. Their "fix it" is to put in a new stereo. The new stereo is on order and we will be called when it gets here. Really confused here........oh well they have to pay for the new stereo:yup: hope it comes with the uconnect available this time.:thumbsup:

Thanks to all

Jeep wave

[wayoflife]

Hey LynDi, thanks for the update. I honestly don't know how a new head unit will fix a problem like what you're experiencing but hey, if it does the trick I'll know what to try first if I have the same problem ;)

[LynDi]

Hey LynDi, thanks for the update. I honestly don't know how a new head unit will fix a problem like what you're experiencing but hey, if it does the trick I'll know what to try first if I have the same problem ;)

wayoflife I agree with you about the replacement. That is why I am confused about the dealership wanting to replace the head unit, instead of really investing the time to find the problem. Stereo problems or not my hubby and I still love the Jeep.:yup:

[jeepfreek13]

Well, I did not find any loose wires or such. Today when I was backing out of my driveway it was going fine until I put it in 1st and then a large pop, then it came back on. will be seeing the dealer in the AM

[quadratec]

We have a guy here at Quadratec with a 2007 Sahara who was having the same problem. He took it to the dealership and they installed a software patch into his vehicle that fixed the problem. He said it's a Jeep Tech Service Bulletin dated November 18th. After installing it, his Jeep ran perfectly and no more radio drop outs.

.......Dan

Dan Myers
Director, E-Commerce
Quadratec, Inc.
www.quadratec.com (http://www.quadratec.com/)

[wayoflife]

We have a guy here at Quadratec with a 2007 Sahara who was having the same problem. He took it to the dealership and they installed a software patch into his vehicle that fixed the problem. He said it's a Jeep Tech Service Bulletin dated November 18th. After installing it, his Jeep ran perfectly and no more radio drop outs.

.......Dan

Dan Myers
Director, E-Commerce
Quadratec, Inc.
www.quadratec.com (http://www.quadratec.com/)

Hey Dan, It's good to see ya posting here and even better... with really useful info - Thanks!! I know a lot of people here will be able to benefit from it :yup:

[FRDesign]

x2. It seems there is too much drawing power at the same time - power windows, radio on, I also heard someone had the same issue when running defrosters with wipers on too.:eek!:Same here.

[Ge99ne]

Well dropped the jeep off to have this fixed. It would not do it on demand. No surprise there. I told them it's an intermittant problem. And mentioned the service bulletin. As I feared/ expected, they simply did nothing. Bring it back when it's doing it. :naw:

Luckily this is a minor annoyance issue. It would be much worse if was catching fire suddenly, but I couldn't get it to ignite on service day.

[Rubimon]

I had a similar intermittant problem with my suburban power door locks and was told pretty much the same thing. I went away discruntled. I had brought it in twice and was told they couldn't fix it if it was working when I brought it in. A week later I got a call from GMC to see how my service call went. I gave them an earful. The next day I was called in and they replaced solinoids, switches, every thing that could have been causing the problem. My service guy was unbelievable from that point on. He even replaced things after the warranty was up.

I don't know if DC does follow up surveys, but that would be the time to let them know what you thought of your service. :mad:

[tcpatter]

I took mine in to the dealer yesterday and somehow the dealer managed to duplicate the problem. They said that they contacted Star Online or something and were told not to replace anything and that DCX is aware of the problem and is working to fix it, but they don't have a solution yet. It's not a big enough concern for me to really care, but at least they're working on it?

[jeffj78]

tcpatter, that is good to hear they are aware of it. That is half the problem most of the time. I don't think the communication is that great between the service guys at some dealers and DCX. Some dealers have it better than others but still, some are really lagging.

[LynDi]

After three visits to the dealer the radio still cuts out. The dealer "can't duplicate the problem". Chrysler tells me I should "understand their position". I intend to take the JK back to the dealer one more time as required by Colorado Lemon Law then we must enter arbitration. After that I will have to sue. Or maybe Chrysler and the dealer will come through first.

[RobRussell]

Chrysler has finally released a TSB to fix this problem (Jan 3, 2007)

It involves another flash to the vehicle computer, and in order to do this upgrade, they have to first perform the Nov 18 computer flash. So if you haven't had that flash yet, but are having radio problems, you will probably notice a small performance improvement from the Nov 18 flash.

http://www.alldata.com/tsb/Chrysler/1166601600000_1167811200000_08-053-06/index.html

I have an appointment to have mine done Tuesday

For those trying to replicate the problem, i could usually get a result (95% of the time) if my rpm's were up above 1500 pushed all four window switches down for a second then pushed them all up for a few seconds. The radio would usually cut out when i released the switches