stevedolce

how do you get anyone from 12vGuy to respond? i pulled the trigger on some switched, but have a few questions. i got an automated response for the order as well as "thanks for your question" note, but no response yet. their phone doesn't take messages either.. i know they have top quality products , but for the love of all things sacred, just answer my question!

anyone else have this experience too?

14Sport

Depends on the questions if I can help. I won't know any proprietary stuff but I'm okay at electrical.

Vladimer

My experience with him was awful. -> https://www.jk-forum.com/forums/anyt...lt-guy-295073/

Never heard back to this day. Bunch of calls and emails left

stevedolce

It was more of a question of type face and layout

14Sport

Gotcha. I misunderstood the OP as I thought you were asking for electrical experience. I realized what you meant after I posted.

stevedolce

I emailed him today--wish me luck

stevedolce

a nice box from 12Vguy!!!!!! i got the switch for my winch, the which loom and the switch panel that i asked to cancel. it has the switches--one for my air compressor and 2 Aux switches.

the craftsmanship is amazing. very clean job. it was probably 10 days from order to delivery. i'm happy overall, but being able to speak to someone would've been nice.

i have some electric questions, but i'll save them for the section of the forum...

Vladimer

Glad to hear you at least got the box!

stevedolce

He actually responded to my email, and sent me the new switch I asked for at NO Charge! Very cool! Cheers 12v guy! So i now have a project for this week. I'll keep ys posted with some pix!