Last week I ordered the superchips flashpaq from Quadratec. When it came, I installed the recommended updates via the Superchips easy update software installed on my computer. I then plugged it into my rig and all went well it first. It read the vehicles current (stock) tune and copied the file to the flashpaq. It then instructed me to turn the ignition back to off and after doing so the flashpaq's screen went blank. It still had power as the back light was lit up, but there was nothing on the screen. I gave it a good 10 min, then unplugged it to give it a second try. Now every time I try it all it says is that there is no vehicle configuration installed and to visit superchips.com for updates. So yet again I plugged it in on my computer's USB port only this time it won't even get passed the analyzing stage. It analyzes for a good 10 min then eventually says "USB port timed out" on the flashpaq screen itself. At this time it also turns the device icon under the easy updater on my PC into a question mark - "?"......... WTF??? I followed the instructions for this thing word for word just as I do everything else. As I said, it copied the stock file and then just went blank while still having power. Now the software won't even read the device. Any others experience these issues???