Originally Posted by utahcrawler
I have been a fan of Superchips since I did the tune on my JK, this is changing, I needed some warranty work done and reset my JK to stock, the dealer changed some of the settings, now I need an update.
Easy update is not easy. Called Superchips, they blamed my computer and firewall, installed the update on a computer with High Speed internet, no firewall, still the computer won't register the device...I have tried everything they suggest...:banghead: Absolutely not helpful on the phone...basically it is completely useless at this point. Any suggestions out there, besides go to a different programmer? |
Mine is updating now.
I started their app, then plugged in the flashpaq. No devices. Stopped the app. Unplugged the flashpaq. Plugged in the flashpaq again. Started the app. Then it found the flashpaq. Worked for me. |
I was having similar issues. New Sony laptop, Windows 7, T-1 line, nothing worked. Tethered the laptop to my Iphone(on Edge even), worked great. Seemed like a slower connection was my fix. Is it possible Superchips servers can't keep up?
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Originally Posted by GutlessPhred
(Post 2204357)
Can you update with a mac? That's all I have and I use the Mac os.
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If you want, you can borrow my cord that came with mine so you know for sure that it is a superchips cord.
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Thanks, I just might do that, I have been a big fan of this programmer, and frankly I miss it in my daily driving. I'll be in touch if I still can't get this to work. :)
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Originally Posted by utahcrawler
(Post 2205505)
Thanks, I just might do that, I have been a big fan of this programmer, and frankly I miss it in my daily driving. I'll be in touch if I still can't get this to work. :)
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I had the very same issue. I had to go on their website re-register and download the latest software. Afterwards no more issues.
Their earlier software is garbage. Looks like the new software is much easier to work with. Before I could not get through to the internet and had other issues with the programer. I am using Vista. |
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