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Clockspring recall

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Old 08-23-2016, 04:11 AM
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Originally Posted by maxspongebob
I finally got my refund check. FYI, make sure that you include the TAX in your requested amount.
Where'd you go to get a refund check? I recently did my clock spring.
Old 08-23-2016, 04:33 AM
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Submit your paperwork online and, if approved, they'll shoot you a check.
Old 08-23-2016, 05:31 AM
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Originally Posted by karls10jk
Submit your paperwork online and, if approved, they'll shoot you a check.
I know it's online but what's the specific site?
Old 08-23-2016, 06:34 AM
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www.fcarecallreimbursement.com

Or mail it in:

FCA Customer Assistance
PO Box 21-8004
Auburn Hills, MI 48321-8007

Attention: Recall Reimbursement
Old 08-23-2016, 10:09 AM
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Originally Posted by karls10jk
www.fcarecallreimbursement.com Or mail it in: FCA Customer Assistance PO Box 21-8004 Auburn Hills, MI 48321-8007 Attention: Recall Reimbursement
Thank you.
Old 08-25-2016, 04:47 AM
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Anyone know if the parts are available yet?
Old 08-25-2016, 05:32 AM
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Originally Posted by AirJordan613
Anyone know if the parts are available yet?
I was one of the first at my dealer and they still do not have parts. I also got a recall on my passenger airbag and had them order that also. That is still not in either.. Been at least a month or 2
Old 08-25-2016, 05:37 AM
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Originally Posted by Maertz
I was one of the first at my dealer and they still do not have parts. I also got a recall on my passenger airbag and had them order that also. That is still not in either.. Been at least a month or 2
What a joke. I spoke with my dealer and Chrysler corporate. They are not willing to replace with the updated parts until the original fails. So basically I have a clockspring which passed inspection which will eventually fail. My recall has been marked as complete and it's done until I have an airbag light
Old 08-25-2016, 05:48 AM
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Originally Posted by AirJordan613

What a joke. I spoke with my dealer and Chrysler corporate. They are not willing to replace with the updated parts until the original fails. So basically I have a clockspring which passed inspection which will eventually fail. My recall has been marked as complete and it's done until I have an airbag light
They didnt even inspect mine and ordered the parts. But my dealer has been good to me wich honestly surprises me with how modified mine is...
Old 08-25-2016, 06:00 AM
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Originally Posted by AirJordan613
What a joke. I spoke with my dealer and Chrysler corporate. They are not willing to replace with the updated parts until the original fails. So basically I have a clockspring which passed inspection which will eventually fail. My recall has been marked as complete and it's done until I have an airbag light
Once it's been marked "complete" then they're not going to replace it. I was under the impression that we would be receiving an updated part (obviously not) as well as some sort of shroud for the steering wheel to keep dust out.....which caused the failures in the first place.


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