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Clockspring recall

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Old 08-25-2016, 11:56 AM
  #31  
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Originally Posted by karls10jk
Once it's been marked "complete" then they're not going to replace it. I was under the impression that we would be receiving an updated part (obviously not) as well as some sort of shroud for the steering wheel to keep dust out.....which caused the failures in the first place.
Yep, they shouldn't have marked it as complete. That was the last straw with that dealer and I moved my business to a new dealer that is working with me to get the parts installed.
Old 12-27-2016, 09:56 AM
  #32  
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I finally received notice from FCA that they are ready to replace the clockspring with the new redesigned part.

Here is the letter.
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Old 12-27-2016, 10:11 AM
  #33  
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I received the same letter. Even after paying me for the clockspring they're going to replace it and add shrouds to prevent further dust intrusion.
Old 12-27-2016, 10:22 AM
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Still waiting on my letter. It's been at least 4 months since the initial awareness letter and nothing yet.
Old 12-27-2016, 12:40 PM
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I just got the part replaced. My recall was reopened
Old 12-27-2016, 12:48 PM
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Brought my JK to the dealer last week to have the transmission cooler lines replaced due to weeping / leaking. They covered that under warranty and took care of the clockspring recall at the same time.
Old 12-27-2016, 01:09 PM
  #37  
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Scheduled an appointment for Thursday afternoon to have the work completed. They happened to have the part and shrouds in stock for the gray interior w/ cruise.
Old 12-27-2016, 04:54 PM
  #38  
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I replaced mine myself back in December 2013 after odd power issues, not sure if I should dig through my records or bring it in for the recall...

Got the letter today.
Old 12-27-2016, 06:41 PM
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They're going to replace it with a functional spring and add extra dust covers......I don't see why you wouldn't take it in unless you simply don't have the time/ can't afford the downtime.

I asked and they said it's a 2hr job. I'll be waiting patiently in the lobby Thursday afternoon for 2 hours.
Old 12-29-2016, 03:33 PM
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Originally Posted by karls10jk
They're going to replace it with a functional spring and add extra dust covers......I don't see why you wouldn't take it in unless you simply don't have the time/ can't afford the downtime. I asked and they said it's a 2hr job. I'll be waiting patiently in the lobby Thursday afternoon for 2 hours.
Mine was done in more like an hour, I waited as wel


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