Clock spring
02-22-2017, 03:23 AM
#1
JK Newbie
Thread Starter
Clock spring
I have a 2011 2 door JK. Yesterday I got a letter from JEEP saying that my clock spring now has a 15 year warranty, unlimited mileage. Must be a lot going bad.
02-22-2017, 04:53 AM
#2
Super Moderator
I just picked one up at the parts counter yesterday. I have 5 years and 100k miles on my 2012 and they warrantied the part (and the install, which I turned down) including an additional shroud that's supposed to help but my parts guy rolled his eyes. Time will tell, at least they are replacing it .
02-23-2017, 11:55 AM
#3
JK Newbie
Join Date: Apr 2010
Location: Anchorage, AK
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I have had two recall notices on hold for months. No parts available. I am trusting that FCA or the dealer or whoever will contact me when these missing parts are available.
02-24-2017, 02:38 AM
#4
Super Moderator
02-24-2017, 02:51 AM
#5
JK Super Freak
I got the same letter for my 13.
It said that if the airbag light hasn't come on so far, that I shouldn't have an issue, but if I do in the next 15 years (from purchase date I believe) I'm covered. It said no action was necessary on my end unless the light came on indicating the part had failed.
It says it applies to 2011-2016 wranglers, and that if I had already paid to have the parts replaced I could be refunded the cost.
I don't see any reference numbers on the letter.
Happy Jeeping!
It said that if the airbag light hasn't come on so far, that I shouldn't have an issue, but if I do in the next 15 years (from purchase date I believe) I'm covered. It said no action was necessary on my end unless the light came on indicating the part had failed.
It says it applies to 2011-2016 wranglers, and that if I had already paid to have the parts replaced I could be refunded the cost.
I don't see any reference numbers on the letter.
Happy Jeeping!
02-24-2017, 07:04 AM
#7
Super Moderator
I got the same letter for my 13.
It said that if the airbag light hasn't come on so far, that I shouldn't have an issue, but if I do in the next 15 years (from purchase date I believe) I'm covered. It said no action was necessary on my end unless the light came on indicating the part had failed.
It says it applies to 2011-2016 wranglers, and that if I had already paid to have the parts replaced I could be refunded the cost.
I don't see any reference numbers on the letter.
Happy Jeeping!
It said that if the airbag light hasn't come on so far, that I shouldn't have an issue, but if I do in the next 15 years (from purchase date I believe) I'm covered. It said no action was necessary on my end unless the light came on indicating the part had failed.
It says it applies to 2011-2016 wranglers, and that if I had already paid to have the parts replaced I could be refunded the cost.
I don't see any reference numbers on the letter.
Happy Jeeping!
Thanks.
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02-24-2017, 09:31 AM
#9
Super Moderator
I received this letter for my 2009 as well.
Originally, I received a recall letter for them to add some kind of dirt protection cover for the clock spring. Then 6 months later, I received the clock spring replacement recall letter.
I'm thinking if I keep on holding out long enough, they'll replace my entire Jeep as a recall.
Originally, I received a recall letter for them to add some kind of dirt protection cover for the clock spring. Then 6 months later, I received the clock spring replacement recall letter.
I'm thinking if I keep on holding out long enough, they'll replace my entire Jeep as a recall.
02-24-2017, 10:07 AM
#10
Super Moderator
Interesting development:
My steering wheel controls went out a few weeks ago. I figured at the time that I'd get around to it when I got around to it, had no idea what a clockspring even was. Fast forward to a few days ago when I happened upon a thread here with someones cruise not working and comments that the clockspring would be a likely culprit. Learned how the system works, went do my local parts dept to pick one up. The parts manager told me that it was a warrantied part (the service counter girl later told me the warranty was extended till 2026 or something crazy like that) and that he had one in stock for me. He also told me there was an additional part included in the warranty package, a shroud to prevent the part from failing as quickly. He did not have the shroud so he ordered it. Anything I order there arrives the following morning. I stopped in yesterday to pick it up and he told me the part was there, but he wasn't allowed to give it to me. Since it was a warranty part, it had to be installed through warranty service. Gross, but I brought the Jeep in this morning with as much disassembled as possible to let the butchers put in the new clockspring. About an hour later it was finished and everything works properly.
I never received a recall notice. Whether or not one will come in the mail remains to be seen. But I went to that parts counter, said the work clockspring and boom - swapped out for free. I'm not sure if the above is helpful, but I figured I'd update. And again, the girls at the service counter told me that for my 2012 with over 100k miles, the warranty was extended to 2026.
My steering wheel controls went out a few weeks ago. I figured at the time that I'd get around to it when I got around to it, had no idea what a clockspring even was. Fast forward to a few days ago when I happened upon a thread here with someones cruise not working and comments that the clockspring would be a likely culprit. Learned how the system works, went do my local parts dept to pick one up. The parts manager told me that it was a warrantied part (the service counter girl later told me the warranty was extended till 2026 or something crazy like that) and that he had one in stock for me. He also told me there was an additional part included in the warranty package, a shroud to prevent the part from failing as quickly. He did not have the shroud so he ordered it. Anything I order there arrives the following morning. I stopped in yesterday to pick it up and he told me the part was there, but he wasn't allowed to give it to me. Since it was a warranty part, it had to be installed through warranty service. Gross, but I brought the Jeep in this morning with as much disassembled as possible to let the butchers put in the new clockspring. About an hour later it was finished and everything works properly.
I never received a recall notice. Whether or not one will come in the mail remains to be seen. But I went to that parts counter, said the work clockspring and boom - swapped out for free. I'm not sure if the above is helpful, but I figured I'd update. And again, the girls at the service counter told me that for my 2012 with over 100k miles, the warranty was extended to 2026.