Well, it happened about 2 weeks ago. I was cruising to work and turned on the heat in the Jeep...only blew cool air from the drivers side. With this being my 4th Jeep, all have had great heaters with the exception of this one.
I took it to the dealership and after 5 hours, they came in and told me it was going to require a new heater core...OH NO! I came home and searched the forums and found that it is somewhat a common problem with the 2010 and up JKs. It took the dealer a few days to get the part in and for me to schedule some time off from work since the nearest dealership that I trust is 40 minutes away (new one being built in town ).
This is where things go wrong. I dropped it off at the dealer on Wednesday and was supposed to pick it up this Friday. I dropped by and the Jeep is in pieces. The upper intake manifold, battery tray, front dash, and center console are all out of the Jeep. Evidently, the tech had a accident while working on the problem and got a concusion (didn't ask what happened). Needless to say, wasn't very happy...on top of all of this, both front tires were completely deflated. When asked about the tires, the service manager said that it was common practice so they have easy reach to the engine bay. Not fighting the issue right now but will see when everything is done. I also made them pick up the tab on a rental car since everything was not done in a timely manner.
I don't know about how anyone else feels about seeing their Jeep in pieces but I felt totally violated. Of course I do most of my modifications but when I do it...I take my time and know that it was done right. I wish that I had the same feeling on how this is going to turn out. We will see in the end.
okay...rant off...just needed to get that one out.