Centennial Chrysler in Barrie Ont is a real pain.
A few years ago I took my 02 TJ in for electrical gremlins and came out with a new trailer hitch wire set...and the same problems that i drove in with. After they found the real problem and presented the bill...again, I argued about the superfluous repair of the wire set. They said.."well u would have had to replace that anyway" FU
And today I picked up my '10 JK that was in for the soft top recall. Because the tubing had failed at the top of the soft top frame, it caused extra torque and a twist at the point it secures to the roll bar. I stripped the attaching screw at the end of the tube. At the time i they looked at it for the soft top recall they said the bent frame would be warrantied. Today...mind change...They would not repair the frame. $490...seriously....$490??? I said put the old top back on. I'll duct tape it. a-holes.