Hats off to Rough Country
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Join Date: Mar 2008
Location: Kokomo, IN.
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Hats off to Rough Country
Just want to say that Rough Country has awesome customer service. I recently had a noise develop in one rear shock, shot RC a pm and got an quick responce with whom to call. Left a voice-message yesterday regarding the pm, got a call back today and the new shock is being sent out. When I have dealt with companies in the past, 48 hours is/was the norm for a call back, RC contacted me less than 24 hours after my voice-message. So not only am I completely sold on their product, I am also sold on their customer support values as well. Thanks alot guys