Quadratec ! Read Here!
JK Super Freak
Joined: Apr 2008
Posts: 1,485
Likes: 0
From: Long Island NY
i have ordered about 3,000 worth of parts if not more from them and have never ever had a problem with them. i get everything i order on time if not sooner. if i need to switch something i call them up and they do it in a flash. no complaints here i think they are a lot better than 4wd and some other web sites out there. also they are a lot cheaper than 4wd and most other places
JK Enthusiast
Joined: Oct 2007
Posts: 237
Likes: 0
From: NJ
I'd like to thank Quadratec for the pathetic customer service I recieved today.
1. The operator was rude and could care less whether or not a sale was made.
2. Their price match guarantee is a huge joke! Don't even bother.
I'm glad I spent my money elsewhere....
I'll hold onto their catalogs because it's good bathroom material.... to wipe my ass with!
1. The operator was rude and could care less whether or not a sale was made.
2. Their price match guarantee is a huge joke! Don't even bother.
I'm glad I spent my money elsewhere....
I'll hold onto their catalogs because it's good bathroom material.... to wipe my ass with!
Most of us gave up on them for their SUPER HIGH shipping fees -- Welcome to the club! I toss their catalog as soon as I get it -- I don't even open it -- TRASH COMPANY!
JK Enthusiast
Joined: Oct 2007
Posts: 237
Likes: 0
From: NJ
JK Super Freak
Joined: Mar 2008
Posts: 1,176
Likes: 2
From: Springfield, MO
I guess everyone has their own experiences, but I for one have had nothing but good experiences in ordering things from Quadratech. Most in my signature came from them because they had the selection of what I needed/wanted. For those of you who had problems with backorders, this is really a suppy and demand problem. If the vendor doesn't supply enough parts to meet the demand, quadratech is left holding the bag. Realize that if you cancel an order with one vendor where an item is backorded, the odds are pretty high that it will be on backorder at another vendor. It is pretty much a crap shoot as to which vendor will get their supply first.
Not to say that they may not have occasional problems with a service rep or two, but keep in mind that the service reps are usually minimally paid yokels who more often than not are scored on the number of calls they take in a day. (been there... done that)
Not to say that they may not have occasional problems with a service rep or two, but keep in mind that the service reps are usually minimally paid yokels who more often than not are scored on the number of calls they take in a day. (been there... done that)
JK Enthusiast
Joined: Mar 2007
Posts: 325
Likes: 0
From: Staten Island, NYC
Always get the name of the rep on the phone.... that way we could be bashing that moron, and QT would read this and in fear of losing business can the dumbass that oviously doesnt give a crap about QT or his job.
JK Enthusiast
Joined: Feb 2008
Posts: 164
Likes: 0
From: tn
I ordered a set or rear gears from them last week. They sent me the fronts. I called them at 5:30 that night and they overnighted the right parts. They were on my doorstep at 9 the next morning. I would have liked to get the parts right the first time but they made it right quick! 
