Salesman just P'Od me big time
 

:mad: After 2 and a half months of gleeful jeep ownership my salesman calls me today at work, and informs me that i agreed to pay $500 down, and they need the money by the end of the day. I specifically told him and the finance people i couldnt put $ down and sure enough on my contract it states that i owe 0.00 down payment and right below it is the $500 under the heading incentives and rebates. :mad: Now i paid sticker price for this Jeep bc i was convinced and still am that it was a fair price in this area. So i can not believe that after 2 and a half months he would consider calling me for the $500 to be the wise decision. As a matter of fact i signed 2 documents saying i owed $0.00, and he even handed me one of them! and went over it with me before handing me the keys!!!! :mad: :mad: :mad: :cursing: :banghead: My buddy who used to work in financing said that they had 7 days from the signing date to correct any issues such as this, and if they had caught it they would have had to have me sign to agree to the changes as well as notarize them. Anyone see a reason why i am wrong here? A reason why i shouldnt contact the general manager and chrysler to file a complaint?

I spent 7 years in slaes at a Mercedes Benz dealership.

If in the purchase agreement and on the contract that the dealership had you signed there is no indication of money down, you have no obligation to that whatsoever. If they did not collect all funds at the time of the delivery they cannot come back to you for this.

My guess is that the deal is short $500 because there was not a rebate or incentive on the vehicle and it just came back to the sales department from their bookkeepers for review and this is the result.

I would absolutely call the general manager of the dealership.

You are not responsible for this money. The dealer will fight you on this but you do not owe it. What will end up happening is that the deal will lose $500 of profit and the salesperson will be charged back the money. It will probably cost him $100.

If have have more questions about dealing with the dealership, please let me know. I sold for 5 years and was a sales manager for 2 years.

It sounds like the salesman f-ed up and is trying to cover his ass. :naw: take it to the gm.

I have no doubt that the salesman was told that he'd eat the $500 from his commission $$$, and is now trying to get you to front that cash... you entered into a legally binding contract in which you exchanged $$$ (or not) for your Jeep. You obviously satisfied your end of the deal, or they wouldn't have even handed you the keys... go tell this tool to make like a dog and lick balls... or, (and I like this one better :synister:), tell him that when he's finished with his mother, he needs to go f--- himself. :yup:

Nice to see the tables turned for once. Just tell him that's what he gets for all the empty promises he's made to customers over the years that he's always forgotten about the second the papers were signed.



And then tell him to go F himself.

Or better yet, call the GM and tell him you gave the salesman $500 in cash for this good deal, and now he is calling trying to extort more money from you.

And then, like everybody said, tell the salesman to F-Off.....:bleh:

:synister: :brows: :synister: :brows: :synister:

I would offer a very simple response: "My documents, which were signed by your organization two months ago, say otherwise. If you wish to discuss this matter further, I will be happy to provide my lawyer's contact information to you."

Wasn't this your comment in the "leasing" thread: "Put $500 down (which they later forgot to collect )". It looks like you did mean to put the $500 down, and they did remember! I'm not sure if you owe them the money this late or not, but if you DID intend to put the money down, and tried to back out, that's not cool. Carma is a bitch!:sad2:

benmar2000 is right, Don't take it to that dealership for service, whatever the outcome.

Ok, for an idea, try this. Go back there in a different vehicle. Tell him that you don't have the $500, and would need to return the vehicle for the FULL amount to be returned to you. (thus, you undo the deal with no money loss) Go back and get your Jeep, but before you bring it in, rack up lots of miles. And drive it into a brick wall first. Then take it in and get your money back!

Or you could do like everyone else is saying, and realize you don't owe any money, fight the man and not have any fun with it :thumbs:

Oh, and if josh1899 is right, and this is a lease... they might remember when you go to turn it back in.

Good eye Josh, bro it looks like you tried to screw somebody over and you may have gotten away with it for now but just like somebody else said on here "Karmas a bitch" it will come back to you.

Hmm, so if you stated earlier that you were aware they forgot to collect... I dunno. If the paperwork shows that you owe $0, then thats one thing. Double check it, make sure that it doesn't state that you've paid $0 of $500. If the paperwork backs you, then consider yourself lucky... but I wouldn't be PO'd cause you got caught 2 1/2 months later...

If this is the case, then I WOULD NOT go back to that dealership for service... they might just get their $500 after all.

If they can prove (with paperwork) that you do owe $500, and you don't pay... you might wake up one morning with your Jeep 'missing'.

To be fair, if he indeed has signed documents stating that he owes zero down, then shame on the dealer for not catching it. There are several stories of dealers conveniently "forgetting" to include certain verbal agreements in the paperwork and then denying the agreement after the fact. However, I'll agree that the two tales don't appear to agree with one another.

I'll 2nd or 3rd that "Karma's a bitch." :yup:

While I don't disagree that your $500 is better spent on mods for Wilbur, it seems like you're not being forthright about things... and if that's the case, I would highly recommend that you go cover your tracks and edit your post confessing that you did owe $500 more than you paid...

Keep an eye on your loan balance!!!!!!!!!!!!! Chrysler Financial did the same to me with $2k when I bought a Durango. They had "issues" with the contract about a month after I bought it and tried to slip in the residual into my loan as if I wouldn't notice. This is the main reason I got out of Chrysler Financial and got into my Jeep with another loan agency. They are a bunch of crooks. I also have many disputes on my credit now since C.F. decided to be scandals.

:hmm: I should explain the entire sales transaction i suppose. I certainly am not trying to weasel out of money i agreed to pay, in fact i had the $500 cash in my pocket when i went down to sign. We went over numbers again and i agreed to pay sticker to help the guy out...as well as most of the jeeps around here have been selling for sticker or more...well at least they were during august. I had been looking at the same jeep for over a month and i was tired of bickering about $10-15 a month. That seemed like the only area i could get into payment wise and that was through chrysler financial. He told me that to sweeten the deal i needed the $500 down to make me more appealing to the lenders. I agreed at first but when i thought about it that would have put me in a pinch for the first month. He offered to hold the check but i dont have checks i use a debit card. I told him to forget the money down and he told me that would make the payment go up. Now i said that was fine so i go into financing to sign the deal, and he asks me if im putting $ down or not and i say well tell me how much if i do and how much if i dont. it was something like 492.XX whatever with 500 down and 501.XX with no down payment. I told him to take the $500 off and keep the higher payment which he did, or half did. Upon closer inspection there are 2 places where it says downpayment amount and on the lesser of the 2 lines he has the $500 but on the top one it says n/a and thats what he pointed to when i looked it over b4 signing...in fact he pointed to it very firmly and asked if i was sure i didnt want to save some money in the long run. I replied by signing next to where it said n/a :yup: Anyways, to me that meant i owed nothing and my payment should be over 491.XX which it is with gap coverage it is $504.XX So to me that means my payment was figured with the $500 in place because the gap coverage wasnt that much. Not to mention they gave me $500 less for my trade than what it was worth and turned around and sold the darn truck for like $5000 over what they gave me. :mad: Thats another story. So my point is that while on one line it says like section 3 part c amount down payment $500 while under the top portion that he pointed to it says amount owed upon delivery for downpayment n/a. Also when i picked up the jeep and turned in the truck the next day (it was late that night) he had me sign another spot clean for delivery document that stated it was clean and apparently free from defect etc and it says i owed $0.00 due by n/a for downpayment. etc and who to pay and all that jazz but the salesman himself pointed to it and said i see you went with no money down. I didnt have the money the 2nd day b/c in my mind i had agreed NOT to put ANYthing down. And thats what the final document i signed when he handed me the keys said!!!!! :mad: :mad: I am very frustrated right now...the salesman didnt call back either so i dont know what to do....you guys are very helpful, and i dont want you to think i am a scam artist :sad2: I am just so pissed off that i am the one who offered to pay sticker b/c i was tired of bickering for a month or more and 2 months later!!!!!!! he wants some money that i didnt agree to pay!!!!!!! :hot: :cursing:

I do not understand how it is technically my responsibility to pay the money when i signed one document in belief that i owed nothing and a 2nd upon receiving the keys that specifically stated i owed $0.00 due n/a I mean the mistake was made by the finance manager as far as i can tell...:thinking: Plus the whole not catching the mistake withing what i am told is the legal limit (7 days) for such mistakes to be corrected or at lease caught and brought to light :hmm:

It sounds like someone made a mistake in not collecting the $500...usually the final line total is what you owe - since salesman write everything all over the paper - and if that stated you owed $500 and didnt pay then i guess they're right. But I dont understand how they would give you the keys if you hadnt payed the $500. Seems like a very disorganized dealer with a lot of incompetent people. Either way its 2 months down the line and thats way past any correction timetable so don't pay them for their own mistakes.

It will not go to small claims court because i do not have time to take off work to deal with it, so if i have no choice but to pay i will, and i will kindly remind them that they will be losing alot more than they are gaining what with all of the $ i plan on spending at both their service department and parts departments. Hell they can make the $500 back by selling me a hard top :yup: I will mention the mopar lift kit and how i was gonna have their service dept install it :bleh:

Don't pay.

Wal into the dealer on their busiest day and calmly explain in a very loud voice that they are trying to swindle you. Make sure every customer hears you. After they're paying attention, and when the salesman starts to protest. calmly say "Bait and Switch?" in the loudest non yelling voice you have (practice ahead of time). Remember to remain calm but loud. As soon as you lose your temper, you lose your higher ground. If you can do the whole thing in a deep southern drawl, you get bonus points for style.

Wow. Small claims court doesn't take too long. You must have a really high paying job if you'd give in to $500 instead of going.

Actually you have that backwards :yup: I dont get paid a whole lot and if i miss even a day it puts me in a bind :eek2: :sigh:

No Karma is a bitch...

My point is that paying $500 means i will never step foot in that dealership again b/c i DO NOT FEEL I OWE IT. But rather than go through the hassle of court and time off and all that horse crap i will pay the $500 and read more carefully myself next time, AND not set foot inside this dealer again...shame too since my recent service visit was fairly pleasant :sigh:

Edit oh and i think someone asked which dealer it was, it was Dave Dennis Chrysler Jeep and Dodge, in Beavercreek, Ohio This is supposed to be a 5 star dealer BTW

We'll see if its just the salesman trying to collect for his a$$ or if the dealer wants the money from me....my guess is the dealer doesnt care where it comes from but the salesman does :yup:

Ok Enough with the dealership Bashing, I've been in the business for 10yrs, everything from salesperson to finance manager, closer, used car manager etc...

Ok now that that't out of the way here's what I've decifered from all of the posts.

1. You have a contract that shows you put zero cash down
2. On the total downpayment line shows $500
3. They want you to pay the $500 down
4. The $500 down shows on a rebates and incentive line

OK so heres the deal they goofed.... as far as I know there have not been any rebates on the JK wranglers, When they were working your deal they accidently put the 500 you were contemplating on putting down in the rebate section (1 wrong keystroke will do this) then when you went to finance or they were doing the final contract nobody ever caught that there was no rebate on the vehicle and had you sign a contract that showed 0 cash down and a 500 rebate, then the business office caught the sales managers or salesperson/fiinance persons mistake because there is no rebate and are now trying to collect it from you. It is human error on there part (if this is what your contract actually shows) and you do not owe them the money as long as on the cash down payment or deferred cash down payment line it shows n/a or a zero.
period end of story.

you don't have to pay if this is the case but please enough of the salesperson bashing he's just doing what hes told to by his boss.

Not all of us in the car business are A holes.

Enjoy the ride

:yup: you have it exactly correct. And before this turns into world war III buyers vs sellers lets wait and see where this goes....