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Teraflex customer service is...

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Old 10-28-2010, 06:50 PM
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Default Teraflex customer service is...

Awesome! These guys were extremely helpful and they did not seem annoyed with my complete lack of knowledge. If only there supplied directions were as helpful as there phone tech support.
I installed my 2.5 bb w/adapters last night . Ill post pics later.
Old 10-28-2010, 07:42 PM
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That's great to hear. It is one of my biggest pet peeves when a customer service rep is rude and frustrated with your questions.
Old 10-28-2010, 07:45 PM
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I agree. I had to call when I installed my BB too. Very patient..
Old 10-28-2010, 08:36 PM
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I've used them before and found them excellent...

Unlike BDS, they suck !
I still have a jacked up BDS lift kit NEW in the boxes that NEVER got resolved from June of this year, after several calls and promises of return calls and help that NEVER happened I gave up and wrote it off as a life lesson.
Old 10-28-2010, 08:55 PM
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What is BDS?
Old 10-29-2010, 06:14 AM
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i think its a Brand name
Old 10-29-2010, 07:14 AM
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I was having a hard time deciding which lift to go with until I called Teraflex and asked a few questions. Their Customer service is top notch and that is one of the biggest reasons I went with their lift. These guys never stop ceasing to amaze me.
Old 10-29-2010, 05:34 PM
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Thank you!!!
Old 10-30-2010, 09:10 AM
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Teraflex also backs up there product my SS started to leak pretty bad, I contacted them on monday and I just recieved a new one today thanks a lot Teraflex
Old 10-30-2010, 09:42 AM
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Originally Posted by NTXJK
Teraflex also backs up there product my SS started to leak pretty bad, I contacted them on monday and I just recieved a new one today thanks a lot Teraflex
I had the same problem with mine after only 10 or 11 months. I sent them a PM about it yesterday morning but haven't heard back yet... I even used my best manners too



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