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Hypertech or Superchips

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Old May 17, 2010 | 04:31 AM
  #51  
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Originally Posted by tgrt
It takes a special kind of person to respond childishly to an opinion post. Most people could determine that my opinion and choice of Hypertech was based on personal experience. There are some people that have used both, but for the most part the opinions are going to come from those that have used one or the other.
No tgrt, that's not how this rolled. You can look at my response as childish and your post as opinion, but you clearly made thinly veiled attacks and innuendo. The suggestion Superchips doesn't test as much or as well as their competitors wasn't opinion, it was heresy, baseless and from this corner viewed as an unmitigated stab at their product. If taking exception to that statement and others is childish, then so be it.

Then there was further innuendo about tolerances held by one company and not the other. I asked for some facts to validate these assertions, and I don't get answers, I get called childish.

Finally there is the assertion that calling the respective manufacturers is how a decision should be reached and it's my opinion that the best resource for making a purchase decision is to listen to people who have owned both. My opinion notwithstanding (because of upgrades not supported by Hypertech that work fine with the Superchips product), those users appear to be firmly on the side of Superchips.

In closing, my experience with Hypertech was a bad one. Not just because my vehicle upgrades were outside of their tune, but a customer service failure without the realization that my problems were indeed their problems and an email written with suggestions of remedies, outside of my needs, went unreturned. With Superchips, any issue or question I have had has been professionally responded to along with follow up questions soliciting opinions on how the product could be better or what additional features might be desired.

That is my opinion, albeit a childish one, and as fact I won't ever be buying a Hypertech product again in the future.
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Old May 17, 2010 | 04:59 AM
  #52  
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Originally Posted by JPop
No tgrt, that's not how this rolled. You can look at my response as childish and your post as opinion, but you clearly made thinly veiled attacks and innuendo.
At the beginning of my post I made it clear that I had no experience with Superchips. You chose to read into what I wrote about general tuner concerns. You can believe what you want, but don't put words into my mouth.

Originally Posted by JPop
The suggestion Superchips doesn't test as much or as well as their competitors wasn't opinion, it was heresy, baseless and from this corner viewed as an unmitigated stab at their product. If taking exception to that statement and others is childish, then so be it.
There are no such words in my post. If your boss says you work really hard does that mean your coworkers don't? And heresy, are you kidding me? This is a tuner not a religion.

Originally Posted by JPop
Then there was further innuendo about tolerances held by one company and not the other. I asked for some facts to validate these assertions, and I don't get answers, I get called childish.
No assertions were made. And certainly not about the company you hold so dear. My overarching point to the OP (not to you) was to call the manufacturer and get information.

Originally Posted by JPop
Finally there is the assertion that calling the respective manufacturers is how a decision should be reached and it's my opinion that the best resource for making a purchase decision is to listen to people who have owned both...
You're reading comprehension needs some work. I wonder how you can get that I said a decision should be reached just by calling the manufacturer by this statement: "I encourage the OP to call each company and talk to a representative about their products and how they're tested."

I didn't have the option to call the different tuner companies when I needed to purchase, because at the time Hypertech was the only player. (Actually, I some posts where some people had contacted a few other companies including SuperChips and there were no current plans to support the JK.) However, I did do so when I researched my lift kit. Had I listened to popular opinion I would have undoubtedly being very unhappy with my purchase. That's not to say that opinions aren't useful. But, you have to weigh them with all the information and what is important to you.

Originally Posted by JPop
...but a customer service failure without the realization that my problems were indeed their problems and an email written with suggestions of remedies, outside of my needs, went unreturned..
That's a legitimate reason for your opinion. You obviously have some built-up hostility towards Hypertech based on the way you responded to my post. Your post would be tantamount to me attacking your customer service claim -- and there are zealots that would do that.

Last edited by tgrt; May 17, 2010 at 05:05 AM.
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Old May 17, 2010 | 06:18 AM
  #53  
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I can't resolve what your intent was, but I can clearly distinguish the connotations made.

If the boss in a room of employees suggests that a single person works hard it's a naturally drawn conclusion that person works harder than his coworkers or is setting a standard as to how hard people should work. It doesn't need to be literal, but it is most certainly implied.

My reading comprehension is just fine. I understood your original post and what it literally denotes and also the connotations as they apply to myself in others. Again, I can't judge your intent, but clearly the verbiage used is open to interpretation and again I saw it as unmitigated innuendo.

Heresy does not only find it's use in religious context, but outside those bounds. As used, it's meaning is and was as an opinion profoundly at odds with what is generally accepted.

I am hardly a zealot and in other posts I have suggested that the DiabloSport tuner might be a better product than the Superchips. My experience with Hypertech wasn't as much of a product failure as it was one of a customer service failure. Hostility only comes into play when they try to rewrite history and provide false details of my case. I even went as far as backing off of doing any side by side comparisons with their product, as my vehicle was deemed to be outside of their tune, and even stopped calling them by name until confronted.

So yes I have a very real and true distaste for Hypertech. The internal memos that were accidentally sent my way regarding my support case set in place my motivation to move to another product before one was ever available. When it became available, the Superchips product worked better for me, and the issues I had with one of the first ones out of the box were quickly remedied.

I'm not going to bleed from all the tiny arrows shot my way over this. If someone wants to put into place some empirical evidence that is contrary to what I have stated, that's fine but I won't sit idly by and watch innuendo and disparaging comments made.
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Old May 17, 2010 | 06:33 AM
  #54  
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Originally Posted by JPop
I can't resolve what your intent was, but I can clearly distinguish the connotations made.
Clearly you cannot.

Originally Posted by JPop
... but I won't sit idly by and watch innuendo and disparaging comments made.
Even if that were the case, which I've stated it's not, why would you care? The bottom line is this: You've turned an opinion with some advice to the OP into your own personal holy war against Hypertech with me in the middle. I would have nothing to say and wouldn't have replied had you posted a rebuttal involving your opinion without saying I said something I didn't.

EDIT: And by the way, heresy is by definition a religious term. However, if you meant it as hyperbole than I say, "noted."

Last edited by tgrt; May 17, 2010 at 06:35 AM.
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Old May 17, 2010 | 06:51 AM
  #55  
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Main Entry: her·e·sy
Pronunciation: \ˈher-ə-sē, ˈhe-rə-\
Function: noun
Inflected Form(s): plural her·e·sies
Etymology: Middle English heresie, from Anglo-French, from Late Latin haeresis, from Late Greek hairesis, from Greek, action of taking, choice, sect, from hairein to take
Date: 13th century
1 a : adherence to a religious opinion contrary to church dogma b : denial of a revealed truth by a baptized member of the Roman Catholic Church c : an opinion or doctrine contrary to church dogma
2 a : dissent or deviation from a dominant theory, opinion, or practice b : an opinion, doctrine, or practice contrary to the truth or to generally accepted beliefs or standards
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Old May 17, 2010 | 08:12 AM
  #56  
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Originally Posted by tgrt
Clearly you cannot.



Even if that were the case, which I've stated it's not, why would you care? The bottom line is this: You've turned an opinion with some advice to the OP into your own personal holy war against Hypertech with me in the middle. I would have nothing to say and wouldn't have replied had you posted a rebuttal involving your opinion without saying I said something I didn't.

EDIT: And by the way, heresy is by definition a religious term. However, if you meant it as hyperbole than I say, "noted."

Dude. You need to shut the computer off for a while.

Go outside & get some fresh air or somethin.

You're coming off as a complete douche bag.

Just sayin....

Oh yeah, I love my Superchips! The JK should come this way from the factory!!

Last edited by Uneasy Rider; May 17, 2010 at 02:14 PM.
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Old May 17, 2010 | 09:06 AM
  #57  
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Haha this has been a fun read...Superchips is awesome, not only does is deliver in the performance area but has so many more features to it, and works in conjunction with other mods. I would imagine it blows hypertech out of the water based on product info. I dunno, never used one, but Superchips far exceeded my expectations.
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Old May 17, 2010 | 12:06 PM
  #58  
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I have to agree this thread just keeps getting funnier. I mentioned this earlier, but it seems to have gotten lost in the heresy.
This is the biggest part that I have yet to hear anyone explain, and it really kind of pisses me off.

Superchips=$295 vs Hypertech=$379

How does Hypertech justify the price difference, and they do not deliver as many features. I am probably going to send my Hypertech back, $84 difference is BS and my Hypertech wont fix my TPMS issue. One could argue the performance is better with one or the other till you were blue in the face, but you can't argue almost a 30% price increase of one over the other with less features. Since I have yet to use either product ever in my life, I can honestly say I am unbiased consumer at this point trying to figure it all out.
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Old May 17, 2010 | 12:19 PM
  #59  
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Superchips is the way to go!
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Old May 17, 2010 | 04:52 PM
  #60  
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I love all the rhetoric! Anyhow, back to the thread; I have had the Superchips 87 tune installed for about 3 tankfuls, and I can clearly tell difference between it and stock. I installed a HEAVY Gobi rack and returned the car to stock tune because i took it in for it's first oil change. I could not wait to install the Superchips tune as the Jeep hunted for gears on a mild incline and felt slower to respond. I just filled the tank with 91 and will report if there is any difference in the 91 octane tune.
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