So I bought a used steering stabilizer. A dual tube set up. I know a dual isn't needed but I like the look of it. It is missing some of the u-bolts due to removal.(stripped/lost) So I figure I would call the manufacture to get them. After going to every part and hardware store around. I ask could I buy these after explaining my problem. "Nope sure can't" is the answer I get. I ask why not? answer "We just don't open one up; you have to buy a whole new set up" My reply "So for 6 u-bolts I have to buy a $150.00 part"? proudly "YES"

Now I know that times are ROUGH in the COUNTRY but damn for 6 u-bolts I have to buy the whole system. Come on!! A sale is a sale. Be it for $10 or $10,000 It's just that little bit more. So to this company... I have nothing to say except for everyone who ask me about you I will not give you a good review and if you lose one sale because of what I say that will make me happy. So in the future you might want to help your customers out.

Maybe I'm making more out of this than what is needed..??

 

I Should of said that I odered it and it was missing the u-bolts when I got it. I would be lying but then they would say "You have to buy another one"

 

Maybe check at an Iron & Metal shop, or a Bolt & Machine Shop. I have a few of those in my area and if they don't have the bolts in stock, they will be happy to get them. Be a lot less expensive that way.

 

I tried fastenal but the guy there wasn't very helpful. Good ideal on Fab shop. I'll try them out.

 

That's a total crock, have you tried contacting the RC rep on here? Did you buy it from a vendor or RC directly?

 

X2 I have had nothing but EXCELLENT customer service from ROUGH COUNTRY. A few items came damaged from an order I placed and Ben sent replacements immediately.

 

I do not Waste my time to make up stories. So no it's not a CROCK.

If you read the post from the very first line you would have seen...
"So I bought a used steering stabilizer. A dual tube set up."

I did not talk to the rep on here @ jk-forum. I called them direct as I stated in my op.

I wasn't asking them to just give them to me. I was asking to buy them and pay for the shipping. I figured it would cost around 30-40 dollars. I was ok with that. I wasn't ok with "Nope, we don't open the boxes" huh "You would have to buy the whole kit" That's not cool.

I understand that everyone has a different experience when contacting different companys. I am just telling the story of my exrerience with this company.

 

I dont think MKjeep meant you were telling a story

 

I was able to buy only the U-Bolts, check with the RC rep on this forum

 

before this turns into a bitch fest i think you got talkin to the wrong guy. i work at nissan and we install pro-comp lifts on new Titans and every part has a number that can be ordered seperatly. i realize you aren't dealing with pro-comp but it should be possible.