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it's not a fruit (lemon)...yet

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Old Aug 11, 2007 | 03:45 PM
  #1  
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From: Houston, TX
Unhappy it's not a fruit (lemon)...yet

I found a 2007 4 dr rubicon blue soft top automatic on the lot a few weeks ago. Other than the lousy fuel economy, I thought I found my vehicle.

I took it back to the dealer bc it was veering to the right: immediately after letting go of the steering wheel it would move into the next lane (if there was one). I had it for 10 days and put 700 miles on it before it made it into the shop.

They first replaced the steering knuckle. And that didn't solve the problem. They called Chryslr. techs. (I'm unclear whether or not the call was returned.) After a few more days of having my vehicle with the paper plates in their garage, they've decided to replace the front axle. They expect that to come in maybe next week. And they're not sure that will fix the problem.

I've looked around and haven't found any mention of a similar problem. They said it's not enough to damage the tires or unsafe to drive. I'm not sure about that.

I'm disappointed. And really not sure where this is going to go. I'd like to know if anyone has heard of this problem and any thoughts on how to handle warranty issues so early in ownership. :sad:
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BTW, they also repaired the scratches in the dash near the glovebox. I haven't seen it yet. But, damn. It looked like a 10 year old vehicle... and they don't have any solutions on how to stop it from happening again. These scratches happened when my very short, soft nails touched it. I'll keep watching for someone to come up with something.

Last edited by stace; Aug 11, 2007 at 06:19 PM.
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Old Aug 11, 2007 | 04:04 PM
  #2  
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Oh...it wasn't used. It has 700 miles that I put on it.
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Old Aug 11, 2007 | 04:13 PM
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Originally Posted by stace
Oh...it wasn't used. It has 700 miles that I put on it.
I havent heard of this yet... thats really wierd.

as far as scratching interior we all have it///


Good luck and keep us updated...
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Old Aug 11, 2007 | 04:13 PM
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could it just be out of alingment?
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Old Aug 11, 2007 | 04:24 PM
  #5  
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I wonder why they jumped to replacing the steering knuckle and axle? Sounds a bit extreme. Keep us posted! I would get a second opinion.

Oh and welcome to the forum!

Last edited by armycop; Aug 11, 2007 at 04:26 PM.
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Old Aug 11, 2007 | 04:29 PM
  #6  
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Originally Posted by armycop
I wonder why they jumped to replacing the steering knuckle and axle? Sounds a bit extreme. Keep us posted! I would get a second opinion.

Oh and welcome to the forum!
I was wondering the same thing
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Old Aug 12, 2007 | 09:59 PM
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Maybe they know something they aren't revealing?
.
.
.
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Old Aug 13, 2007 | 04:47 AM
  #8  
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From: Martinsburg, WV
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Originally Posted by stace
I found a 2007 4 dr rubicon blue soft top automatic on the lot a few weeks ago. Other than the lousy fuel economy, I thought I found my vehicle.

I took it back to the dealer bc it was veering to the right: immediately after letting go of the steering wheel it would move into the next lane (if there was one). I had it for 10 days and put 700 miles on it before it made it into the shop.

They first replaced the steering knuckle. And that didn't solve the problem. They called Chryslr. techs. (I'm unclear whether or not the call was returned.) After a few more days of having my vehicle with the paper plates in their garage, they've decided to replace the front axle. They expect that to come in maybe next week. And they're not sure that will fix the problem.

I've looked around and haven't found any mention of a similar problem. They said it's not enough to damage the tires or unsafe to drive. I'm not sure about that.

I'm disappointed. And really not sure where this is going to go. I'd like to know if anyone has heard of this problem and any thoughts on how to handle warranty issues so early in ownership. :sad:
-------------
BTW, they also repaired the scratches in the dash near the glovebox. I haven't seen it yet. But, damn. It looked like a 10 year old vehicle... and they don't have any solutions on how to stop it from happening again. These scratches happened when my very short, soft nails touched it. I'll keep watching for someone to come up with something.
I've got the same problem with it pulling hard to the right as well. If I dont pay attention it'll be in the next lane real quick. Guess I better go get the alignment checked. Odd that mine is a 4dr blue JK as well and having the same problem..........
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Old Aug 13, 2007 | 04:25 PM
  #9  
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They said the part was in -- the housing for the front differential/axle assembly. And that it would be a few days before it is ready.

I thought it was the alignment myself and wasn't so concerned until I brought it into the shop and they started replacing parts, especially this part. Seems to be an important part of the vehicle to me. Now, I'm just waiting to see if this solves the problem. I figure I don't have any choice but to let them try to fix it a few times.

I'm wondering if it can be fixed.

Hmmm....Is there a way to tell if our JKs were made on the same day??
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Old Aug 21, 2007 | 06:44 AM
  #10  
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From: Houston, TX
Question

Quick update: They did not install the new axle casing.

The dealer put on an after market camber kit to make the front end adjustable and said that it was "significantly improved" (There is not a camber kit being produced by the manufacturer yet.)

I believe that significantly improved means that it could not be successfully repaired.

I'm thinking...
I should seek a replacement or repurchase at this point.
That the camber kit modification may impact the warranty -- especially if it's ever taken to another dealer.
And that the vehicle shouldn't need to be modified to be safe and driveable at this early in its lifetime. I had it for one week before it went to the shop and haven't even made the first payment yet.

What do you think about this situation?
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