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Scratched windshield on delivery... Buff, what?

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Old Sep 26, 2007 | 08:30 AM
  #11  
Northernmedic's Avatar
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Your scratch is not actually buffed out, it's temporaily filled in. You'll see. Because a scratch is essentially a valley, in order to truelly get rid of it, you need to bring the surrounding area down to the same level. Because glass scratches quite easily (especially ours) any product no matter how fine that can grind away at the glass will cause hazing or light scratches. What was used was a polymer to fill in the depression in the glass. Those do not last very long, also depending on how often you wash it and what climate you live in. I'm glad that you are seeing an improvement and that you are happy with the outcome however.
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Old Sep 26, 2007 | 08:50 AM
  #12  
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i'm on my 3rd TJ windshield at $285 / each.

stupid ____ing trees...


lol

I would document EVERY THING, and on an 2008 with 0 miles... I would demand a whole NEW windshield...

for that much $ i want perfection.

i'd still take it off road that night; but on delivery it must be nothing but flawless...

which is why I also don't buy 'new'... i'll pick up my 2008 Tahoe in 2010 when the price is more me... (i'm poor) lol

but that's another story...
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Old Sep 26, 2007 | 09:44 AM
  #13  
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Originally Posted by SabrToothSqrl
i'm on my 3rd TJ windshield at $285 / each.

stupid ____ing trees...


lol

I would document EVERY THING, and on an 2008 with 0 miles... I would demand a whole NEW windshield...

for that much $ i want perfection.

i'd still take it off road that night; but on delivery it must be nothing but flawless...

which is why I also don't buy 'new'... i'll pick up my 2008 Tahoe in 2010 when the price is more me... (i'm poor) lol

but that's another story...
Ya know, I was so close to asking for new glass... but I've heard the horror stories about JK windshield replacement and decided against it. But you are right... a scratch on a new vehicle is not acceptable.
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Old Sep 26, 2007 | 12:45 PM
  #14  
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On day six after buying mine a rock (suspected don't remember getting hit, so it could have also been the pressure washing at the car wash ealier that day) caused a long crack up the middle of the windshield, it's on it's way to the top. I'd replace it but by the time winter is done with there will be many many more. You'd think that with a vehicle that is to be used in extreme conditions, especially when the glass is so vertical, that they would at least give you a decent windsheild. Now you're saying I need to be worried about the act of getting it replaced? Which I'll problably have to do every year or two.

Sigh...

It's a good thing I love mostly everything else about it.
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Old Sep 26, 2007 | 12:52 PM
  #15  
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Originally Posted by echofoxtrot
On day six after buying mine a rock (suspected don't remember getting hit, so it could have also been the pressure washing at the car wash ealier that day) caused a long crack up the middle of the windshield, it's on it's way to the top. I'd replace it but by the time winter is done with there will be many many more. You'd think that with a vehicle that is to be used in extreme conditions, especially when the glass is so vertical, that they would at least give you a decent windsheild. Now you're saying I need to be worried about the act of getting it replaced? Which I'll problably have to do every year or two.

Sigh...

It's a good thing I love mostly everything else about it.
Man, I couldn't agree with you more. Totally feel your pain. My advice is to warn the glass shop in advance. Although they should figure out that it takes some skill to cut the sealant without scratching the paint in that very small gutter.

When I was telling him about what I read here about replacement, he knew exactly why at a glance. Maybe tell the guy that you'll shoot him a 12 pack for his attention to detail.

EDIT: ALTHOUGH with that being said, I kindly told my tint guy that the interior scratches easy. Even joking that its a Wrangler, what do you expect... and he still put 2 scratches on my door panel.

Last edited by vaughnJK; Sep 26, 2007 at 12:55 PM.
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Old Sep 26, 2007 | 01:56 PM
  #16  
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Originally Posted by ayersdm
I noticed scratches on my windshield when I bought my JK. I just never did anything about it.
Why not?

I've got some beachfront property in Colorado for sale real cheap , interested?
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Old Sep 26, 2007 | 03:15 PM
  #17  
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Originally Posted by Northernmedic
any product no matter how fine that can grind away at the glass will cause hazing or light scratches
Tell that to the people who grind & polish mirrors and lenses for telescopes. I don't know if it is practical for auto glass, but glass CAN be ground down and polished.

-E
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Old Sep 26, 2007 | 03:45 PM
  #18  
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According to the warranty the windshield is covered against breaks for 12,000 miles.

The Basic Limited Warranty lasts for 36 months from the
date it begins or for 36,000 miles on the odometer,
whichever occurs first. But the following items are
covered only for 12 months or for 12,000 miles on the
odometer, whichever occurs first:
• brakes (rotors, pads, linings, and drums);
• wiper blades;
• clutch discs or modular clutch assembly (as equipped);
windshield and rear window; and
• wheel alignment and wheel balancing
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Old Sep 26, 2007 | 04:11 PM
  #19  
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It must have been abrasive because orange powder won't fill a clear scratch and become invisible. I would say you will never see that scratch again
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Old Sep 26, 2007 | 04:20 PM
  #20  
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Originally Posted by vaughnJK
UPDATE:


Ok, they had a glass repair/installer come to my work. He used a cordless drill, along with some orange powder (the name is hard to remember, if needed I can locate) and what appeared to be some sort of buffing pad/foam.

Well, apparently you CAN buff scratches out. I am VERY happy with the outcome. What started as what looked like a 8" long strand of hair is now gone, all in about 15 minutes.

Coincidently, he mentioned that replacing the windshield was a very hard thing to do. Mainly because of the way DC designed the "gutter/seal" around the glass... He agreed the buffing was a much better solution.
Not hard at all took the Autoglass place in Ft. Worth about and hour to do the job. My wife had something fall off a truck on I-35 this summer while driving up to Yellowstone, shattered the windshield, she pulled in to the Autoglass place the popped the old windshield out and put the new one in and she was on the road in an hour. They even had black masking tape so it really wasn't noticable for the 24 hrs she had to run the tape on the windshield while the glue set up. cost me $219.00 out the door. And it was OEM glass, not the thin cheaper stuff. Not on problem out of the windshield since. Don't know where someone gets off saying the glass is hard to change. No more difficult than any other glass.

Auto Glass Center
411 Riverside Dr
Fort Worth, TX 76111

(817) 548-9927

Last edited by mfbarnes@barnes; Sep 27, 2007 at 03:47 AM.
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