Nitro Gear Kit nightmare from Just Differentials
#22
JK Enthusiast
Thread Starter
WOW I am shocked....... The folks at Nitro done screwed up...... The distributor was just falling along with what Nitro is telling them. Too bad sorry your going through all of this. I hope they make good on it for you if not sounds like you have one hell of a lawsuit.
#23
OP I'm sorry this had happened to you, like others said keep all your records of everything and then explain to them you want compensation or else youre taking legal action.
FWIW I have had Nitro gears in my truck for about a year now and they have been absolutely great, zero issues. I would not be afraid to buy from them because of this issue. In manufacturing products defects are going to happen, this is the first i've read about an issue with Nitro. Personally I would buy their product again despite this veryyyy unfortunate mishap for the OP. I truly hope it gets resolved!
FWIW I have had Nitro gears in my truck for about a year now and they have been absolutely great, zero issues. I would not be afraid to buy from them because of this issue. In manufacturing products defects are going to happen, this is the first i've read about an issue with Nitro. Personally I would buy their product again despite this veryyyy unfortunate mishap for the OP. I truly hope it gets resolved!
#24
JK Enthusiast
Join Date: Oct 2013
Location: The Valley South of Fresno California
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#25
JK Enthusiast
Thread Starter
Just reviving this old thread because Nitro Gear still pisses me off and I would like to warn everyone about their crappy parts and worse customer service.
#28
JK Enthusiast
Thread Starter
The bolts were not too short I misspoke in my angered state. Nitro Gear supplied 7/16th bolts and ring gear for a factory carrier designed for 1/2" hardware. Nitro instructed the mechanic to install them anyway and then bolts failed.
Expensive lesson learned, I now only deal with companies and distributors that stand behind their products 100%.