Radio always resets every time I turn car off. Any one else with this problem?

 

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What do you mean by "always resets"?

Like the volumes change? All your presets go away? it doesn't resume on the same choices? (station, or source etc)
Or do you mean the dvd doesn't resume playing?

Also which version of the software are you running?

 

back to am lose all presets. I believe 9.7

 

Odd.
That really sounds like there is a loose connection in your primary power source.
Check your fuses.
I'd upgrade to 9.807, (newest/greatest) and if it keeps doing it, take it to the dealer, (after fuse check) and explain to them that the only way it should do that is if it loses it's primary power, like the negative terminal is pulled off the battery, or the fuse is pulled out.
They should track down the issue, but they'll probably replace the radio first.
(It might be an issue in the radio, but sounds more external to me)

So i have a feeling, you'll end up with a new radio, then they'll find the issue for you.

Good luck.