Zee

I'm more concerned about the dealer tacking on money at time of delivery.

Ghostship

You're not out of line at all. What you are asking for is exactly what should have happened, although you may be getting hung up on the term you're using. The term Bill Of Sale is usually used for the final sales document that is used only when you pay for the vehicle and the dealer transfers the Jeep to you. That's not what you want right now. But you do need something in writing.

In the US, the paperwork you're referring to is called a "Buyers Order", although it may go by a different name in Canada it still performs the same function. It is a printed form the dealer provides that contains their name/logo/address etc. On it they write your name/address/etc, and then put in writing the agreement between you, the Buyer, and them, the Dealer, specifying a particular vehicle make, year, model, color, options, and selling price. Once signed by both You and an authorized representative of the Dealer, this becomes a binding contract for Them; they must sell you the specified vehicle at the specified price. For you, this contract is not binding, you have the Option of purchasing that vehicle at that price. Should you choose not to follow through with the purchase, the Dealer may be allowed to keep your Deposit, depending on your applicable laws.

Without this Buyer's Order, there is no written contract, and the dealer is not legally bound to sell the Jeep to you at the agreed upon price. They will order the vehicle with your name on it, because a Sold Order will get built/delivered to them quicker than a regular Dealer Inventory Order. But once that Jeep arrives, they are free to screw with you over the price, raising it as high as they want.

Go back to the dealership, ask to speak to the General Manager, and tell him/her that you want your sales agreement in writing.

Zee

Thank you, that is the information I was looking for

rwitte42

I must say, though, that the whole order process seems ridiculous to me. For what other product would we tolerate such an onerous buying process?

Zee

I think they have done business in this ridiculous way so long, that they don't know how to do it any other way. In a sense, Saturn got it right with fixed, no haggle pricing.

Zee

Oh get this, after much arguing, I had him fax the buy order (which is grossly incomplete), and it says I'm buying an '07 Jeep Rubicon... for an '08 Jeep Wrangler Rubicon Factory order.

I'll be asking for me deposit back today. As they say in my business, fraud is in the details.

Ben Hedrick

WOW!!! You should deal with my dealer, they were GREAT!!! I order one Sat. 07/07/07 a '08 Rubicon 4-dr LOADED (no ash tray) and they printed me out the complete order sheet, gave me my price and didn't even want a deposit. They said if I didn't buy it, somebody else would the same day that it comes in... I bought a Saraha while I was there to hold me over...

Ben Hedrick

Call Bill at www.JeepWarehouse.com He is great to deal with too and he'll ship the Jeep to you or you can fly to Indy and pick it up. I'd request my money back too...

jk-bol

Make sure you get your order in WRITING - a computer printout listing every single option on the MODEL you are ordering - the receipt for the $500 is a separate matter. But if you do not have your order in writing I'd strongly suggest you get one NOW!
This is to make sure whoever entered the order on the system, entered it right - not like mine - I order a 4 door and here comes in a 2 door..... DARN! Salesman fault & sales manager fault too...

Zee

I sent a lengthy email this morning to the sales manager with a CC to the general manager of the dealership. Let's see what happens.