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Frustrated with Chrysler/Jeep

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Old Jan 6, 2011 | 01:09 PM
  #1  
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Default Frustrated with Chrysler/Jeep

I bought a 2008 Rubicon Unlimited in April 2008. Within a month I had a problem with the ETC (electronic throttle control). The dash light would flash and the engine would go to half power, nearly stall, and run like it was missing a couple cylinders. Since that time, it has been in the shop nearly 20 times with no fix. Two dealers have tried. Chrysler/Jeep said it was caused by after market accessories. I had the problem for a year before I added any aftermarket items. When I did, I added tires, rims, bumpers, winch, off road lights, exhaust and cold air intake. Nothing that could cause this problem. They removed everything and went back to stock and the problem persisted. I was advised by the dealer to file for lemon law replacement. As soon as I did that, Jeep would not honor the warranty. I then contacted my attorney regarding a lawsuit. It seems that when Chrysler reorganized, there is a new Chrysler Corp. and it is unclear which one (old or new) would be named. So, I would have to sue the old one, the new one, and the dealer. It would take years before it would go to court and cost me thousands not even knowing which Chrysler, if either, would be responsible. So here I sit with a Jeep that cost me over $50,000 that won't run and Chrysler won't stand behind it. I wish I was not a jeep fan. I have owned many jeeps over the years and have never had anything like this happen. Any ideas?
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Old Jan 6, 2011 | 01:42 PM
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Hemi baby.
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Old Jan 6, 2011 | 05:03 PM
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Originally Posted by amfceo
I bought a 2008 Rubicon Unlimited in April 2008. Within a month I had a problem with the ETC (electronic throttle control). The dash light would flash and the engine would go to half power, nearly stall, and run like it was missing a couple cylinders. Since that time, it has been in the shop nearly 20 times with no fix. Two dealers have tried. Chrysler/Jeep said it was caused by after market accessories. I had the problem for a year before I added any aftermarket items. When I did, I added tires, rims, bumpers, winch, off road lights, exhaust and cold air intake. Nothing that could cause this problem. They removed everything and went back to stock and the problem persisted. I was advised by the dealer to file for lemon law replacement. As soon as I did that, Jeep would not honor the warranty. I then contacted my attorney regarding a lawsuit. It seems that when Chrysler reorganized, there is a new Chrysler Corp. and it is unclear which one (old or new) would be named. So, I would have to sue the old one, the new one, and the dealer. It would take years before it would go to court and cost me thousands not even knowing which Chrysler, if either, would be responsible. So here I sit with a Jeep that cost me over $50,000 that won't run and Chrysler won't stand behind it. I wish I was not a jeep fan. I have owned many jeeps over the years and have never had anything like this happen. Any ideas?
Sorry to hear your issue with Chrysler. The reality is that all auto manufactuers are like this,not just Jeep. I know you went to 2 Jeep Service Stations already, but try another one, maybe a new dealership with new technology regarding the diagnostic equipment. Everything is built like crap these days. Did you ever try pulling codes with a scan tool yourself to get the pending codes?

SLIM
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Old Jan 6, 2011 | 05:07 PM
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im sorry to hear about it, but my jeep has had the same problems.
took 2 months and about 4 grand to fix a transmission issue after taking it to two dealerships. it has turned me away from jeep and am in the market for something better built.
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Old Jan 7, 2011 | 08:05 AM
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Originally Posted by LaxAHolic
im sorry to hear about it, but my jeep has had the same problems.
took 2 months and about 4 grand to fix a transmission issue after taking it to two dealerships. it has turned me away from jeep and am in the market for something better built.
The sad part is that there is nothing more exciting than driving a Jeep. We all come back to the Jeep in time,,, once a Jeep owner , always a jeep owner,, Seriously a KIA or Toyota just has no WOW factor.

Last edited by SLIM_SNOOPY; Jan 7, 2011 at 08:09 AM.
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Old Jan 7, 2011 | 08:19 AM
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I had a similar ordeal with an extremely leaky soft top on my 2007 four door. I took it in 8 times and then had Chrysler buy it back from me. I travel a lot for work so when it would rain my Jeep filled with water and would mildew because I wasn't home to dry it out. I would think that if you have been taking it in for the same issue befor Jeep was bought out that the original company would have to handle the claim.
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Old Jan 7, 2011 | 08:58 AM
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That really is sad to hear. The accountability in any meaning of the word has disappeared from the world. Honesty, Integrity, and doing the right thing when it really counts is no longer existent. I wish you the best of luck in this situation, and hopefully someone will step up and do what is just and acceptable to help you out of this pickle with the f*ing Chrysler Corp.
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Old Jan 7, 2011 | 09:47 AM
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I sent you a PM with a suggestion. Give them a try. They have been very good to me and my club. Good luck.
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Old Jan 7, 2011 | 02:56 PM
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Yeah, Chrysler may be a pain, but you got to admit, when you pass the lots, they do have the coolest looking Trucks, , Jeeps and the Dodge Challenger Sports Car . The trend of quality and commitment to the everyday customer went out the window years ago. Go to any forum of any car make , and you would get the same issues and responses regarding people's personal expierences. If I have to tolerate BS , I would like to drive something very stylish,,, ahh heemm,,, my Jeep,,...lol


SLIM
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Old Jan 7, 2011 | 03:10 PM
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Originally Posted by SLIM_SNOOPY
Yeah, Chrysler may be a pain, but you got to admit, when you pass the lots, they do have the coolest looking Trucks, , Jeeps and the Dodge Challenger Sports Car . The trend of quality and commitment to the everyday customer went out the window years ago. Go to any forum of any car make , and you would get the same issues and responses regarding people's personal expierences. If I have to tolerate BS , I would like to drive something very stylish,,, ahh heemm,,, my Jeep,,...lol


SLIM
Well said. 100% agree
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