So after getting the name of the manufacture of the Wild Boar Camp-n-case hard sided roof top tent, I found it rather interested, and decided to look into it a bit more. I've always wanted a hard shelled tent, and figured that in addition to James Baroud, Autohome and CVT that this would be another option. Now, when looking at other sites (on their tent products), they have lots of info on the various selling points of their product. Weight, size, mattress specs (to some extent), breath-ability, as well as whatever else they think is relevant. You can also usually find videos of the setup/take down (either on the site, or else where (online, youtube, etc), inside and whatever else.

Here's the tent in question. Wild Boar Camper Case. However, the name I received was Wild Boar RTT - which is likely why I couldn't find jack shit about it online.



So first thing I did when I found out the name was to find their site. Took a bit, but I eventually found what they had - which honestly wasn't much. They say something about pillows and a mattress, interior lighting kits, quick setup time (20 seconds), roof rack, power plugs from vehicle battery and light weight weather-proof nylon tent. Then below the picture they talk about the features on how it's built. Okay, it's a start right? They hit the high points, and talk it up. But no where on their site is anything specific about the tent. I couldn't find the price, more info on the power to the tent, what weight the tents roof rack can support, or much of anything else. Disappointing but not the end of the world.

So I go to youtube and see what I can find out about how the setup/take down is. All I could find was 3 videos. 1 that was 60 seconds about Wild Boar, but noting about their specific products. 1 from a spectator at the SEMA show, and 1 that's about 3 minutes long, that has maybe 60/70 seconds on this product, but covers a couple of their products.

And that's all I could find. All in all I'm pretty disappointed. So I send an email to the vendor (Wild Boar), expressing my disappointment in how little info they have on their site, and online in general. Now reading it again, perhaps I could have worded it better... but I'd spent a bit of time looking for into on it, and hadn't really gotten anywhere.

But nothing really prepared me for Paul Leazer's (sales & dealer inquiries) reply.

The link provided doesn't work.

Now, as I said before I probably could have worded my email slightly better. But there's so many more ways they could have handled the reply. Provide a link (that actually works), and suggest I look there and if there's questions, ask away. Or send a brochure/spec sheet or whatever. Instead I get a smart ass reply that is basically a big fuck you.

I'm just blown away that this is coming from a sales guy who in theory is suppose to be marketing and selling their products. Needless to say, I'll stick to other products.

 

Wow!!!!! Looks like a few of the products that I was interested in from them are not going to ever end up on my jeep! Any business that sends a reply like that should seriously just shut its doors. Its a shame that when a person wants information about a certain product the manufacturer has a smart ass reply.

 

And that's just it. He could have ignored my somewhat abrupt email, and just provided a link (that worked) or a spec sheet or something to where I could find more info, and I would have been quite happy with that. I know I'm not a marketing expert by any means... but I do know what I want to see when I'm looking at products that cost 2k, and it's a hell of a lot more than what they provided on their site.

 

I wholeheartedly agree.

I see nothing truly wrong with the OPs email. Trust me I've seen WAY worse. The blatantly arrogant response is not only unwarranted, but COMPLETELY unprofessional.

Thanks for the heads up. I don't do business with businesses like this.