Horror stories from 4WP
04-24-2012, 10:28 PM
#21
JK Enthusiast
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Location: Raleigh,NC
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When I lived in SoCal, the Santa Ana 4WP screwed up my stuff more than once. They really didn't have a clue. You would try to explain to them what was wring and how to solve it, and they would look at you like you were speaking chinese. They couldn't even get a simple rim and tire order right. There used to be another 4WP near the Irvine Spectrum but it's gone now. The manager was a good guy, but the installers were sub-par. For the SoCal crowd, it's worth the wait and distance to get shops like Off Road Evolution to do the work. The cheap shops could cause you to have a bad accident due to their ignorance and bad installs.
Now that I'm in NC, the Raleigh 4WP is TOP NOTCH. The guys really know their stuff and go way out of their way to keep the customer pleased. Even when they are too busy to attend you, they will recommend an alternative shop to help out. Greg and Brandon are definitely the exception to the rule.
Now that I'm in NC, the Raleigh 4WP is TOP NOTCH. The guys really know their stuff and go way out of their way to keep the customer pleased. Even when they are too busy to attend you, they will recommend an alternative shop to help out. Greg and Brandon are definitely the exception to the rule.
04-25-2012, 02:43 AM
#22
JK Enthusiast
I never had good luck with the shop in Colorado Springs (was stationed at Carson for a few years). I could go on for days about how bad they were. If they don't fix your issue, spread the word....it will hurt their bottom line.
04-25-2012, 07:24 AM
#23
JK Super Freak
Called 4WP about a quote for installing my lift...They wanted almost DOUBLE what Off Road Evolution (who I think we all can agree are JK experts) quoted me.
I literally laughed and told the guy he was out of his mind.
After all was said and done, EVO actually ended up charging me less than quoted price...
I literally laughed and told the guy he was out of his mind.
After all was said and done, EVO actually ended up charging me less than quoted price...
04-25-2012, 03:03 PM
#25
JK Junkie
Man that really blows.
Give em hell, they shouldn't be doing any costumers like that.
Like another member said, 60k strong on this site. I wouldn't take a piss in the parking lot for fear of wasting recycled beer.
Give em hell, they shouldn't be doing any costumers like that.
Like another member said, 60k strong on this site. I wouldn't take a piss in the parking lot for fear of wasting recycled beer.
04-25-2012, 05:27 PM
#26
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Four wheel parts shouldn't even be in business if they don't back up their warrantees or their dumb mechanics don't know what their doing. I really hope this reaches out to them and they do some changing around with their staff.
04-25-2012, 05:32 PM
#28
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Originally Posted by 08RescueGreen
I never had good luck with the shop in Colorado Springs (was stationed at Carson for a few years). I could go on for days about how bad they were. If they don't fix your issue, spread the word....it will hurt their bottom line.
04-26-2012, 01:24 PM
#30
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They want me to drive back up there so they can take more pictures. These guys are trying to cover up for there mistakes after I called their regional manager.