Notices
JK Talk General discussion forum regarding thoughts, opinions and rumors about the Jeep JK Wrangler or related subjects that don't quite fit in the Modified, Stock or Electronics forums.

JCR Outstanding Customer Service

Thread Tools
 
Old May 11, 2015 | 06:47 AM
  #1  
Broncorif's Avatar
Thread Starter
JK Enthusiast
 
Joined: Jul 2013
Posts: 302
Likes: 1
From: Virginia
Default

Just wanted to put a shout out for a vendor with great customer service. JCR Customer Service was excellent for me. I emailed JCR on a Sunday and got an automated email response that my issue would be addressed during business hours. However, an hour later I received a personal email from Allen providing assistance. I needed the spindle caps for a JCR Crusasder bumper that I didnt even buy direct from JCR and they shipped them to me free of charge. I had offered to pay and they still shipped them free of charge. Outstanding Customer Service

Besides the great customer service, the bumper is awesome. Clean welds and great fit. Love that it allowed me to keep my factory hitch receiver.

Last edited by Broncorif; May 11, 2015 at 06:50 AM.
Reply
Old May 13, 2015 | 10:43 AM
  #2  
Valkyrie0002's Avatar
JK Newbie
 
Joined: Jul 2014
Posts: 76
Likes: 0
From: Fredericksburg, VA
Default

Last fall I bought JCR classic sliders and skids. My boxes broke open during shipping and some fasteners were missing. One call and they sent me replacements free and shipped quick.
Reply
Old May 13, 2015 | 11:39 AM
  #3  
robbins84's Avatar
JK Enthusiast
 
Joined: Jan 2014
Posts: 297
Likes: 0
From: Denver, CO
Default

Bu far some of the best costomer service i have ever delt with!
Reply
Old May 17, 2015 | 08:36 PM
  #4  
Cutman's Avatar
JK Super Freak
 
Joined: Mar 2014
Posts: 1,408
Likes: 6
From: Nashville, TN
Default

The best kind is the kind you don't have to deal with
Reply
Old May 18, 2015 | 03:02 PM
  #5  
red2010rubi's Avatar
JK Junkie
 
Joined: Jul 2011
Posts: 2,110
Likes: 0
From: Indianapolis, in
Default

Awesome good to know
Reply




All times are GMT -8. The time now is 09:50 AM.