LoD Offroad
JK Freak
Joined: Jun 2010
Posts: 582
Likes: 0
From: York, PA
Great products...great customer service...someone actually answers the phone when you call...no "press 1 or press 4 bullshit"
Very willing to give info and never have been rushed off the phone.
Usually a month wait for their bumpers but well worth the wait!
Very willing to give info and never have been rushed off the phone.
Usually a month wait for their bumpers but well worth the wait!
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Love the stuff, I have the front stinger, sliders and shorty rear w/tire carrier. Called today to get the relocation bracket to fit the front bumper on my 2012. Excellent customer service, just give them a call... Oh they are not so great about returning emails, but since Chris answers the phone who cares about email anyway.
Got their bumpers straight from them, got their rock rails and trail rack from Dave @ Northridge. In every way, I love the quality and build. However, regardless of whether you buy straight from LoD or through a 3rd party like Northridge, PLAN AHEAD. LoD stuff does not come quick. If you're told 4-6 weeks, plan on 8, but it's worth the wait.
I'll add my two cents on 'the wait'.
I ordered sliders the first week of August, direct from the website (with no notification that there wouldn't be delivery in a reasonable period). After waiting for two weeks, I called them and was told to expect 4 weeks. 4 weeks came and went, with no notice. I emailed several times before being told I should expect a tracking number early last week. Last week came and went with no communication or tracking number......
I'm trying to call them this morning, but I have no update yet.
I ordered sliders the first week of August, direct from the website (with no notification that there wouldn't be delivery in a reasonable period). After waiting for two weeks, I called them and was told to expect 4 weeks. 4 weeks came and went, with no notice. I emailed several times before being told I should expect a tracking number early last week. Last week came and went with no communication or tracking number......
I'm trying to call them this morning, but I have no update yet.


