lost part through UPS
Thread Starter
JK Freak
Joined: Nov 2007
Posts: 740
Likes: 0
From: Olympia, WA
lost part through UPS
Has anyone ever had a part they ordered get lost??? How frustrating ... 
UPS lost one of our AXLES! HOW IN THE WORLD do you lose a AXLE?
now I don't get my jeep back for another week or longer!
UPS lost one of our AXLES! HOW IN THE WORLD do you lose a AXLE?
now I don't get my jeep back for another week or longer!
Eternal ***erator
Joined: Oct 2006
Posts: 18,270
Likes: 3
From: Niagara, New York
the Universal Putz Squad can lose anything.
Fedex lost my Apartment building at my old place. I WAS ACROSS THE STREET, DIRECTLY ACROSS THE ROAD FROM THEIR DAMN DRIVEWAY, and they couldn't find the building. Unfreakinbelievable.
Fedex lost my Apartment building at my old place. I WAS ACROSS THE STREET, DIRECTLY ACROSS THE ROAD FROM THEIR DAMN DRIVEWAY, and they couldn't find the building. Unfreakinbelievable.
Last edited by HappyCurmudgeon; May 23, 2008 at 07:12 AM.
JK Freak
Joined: Oct 2007
Posts: 950
Likes: 0
From: Manassas, VA
JK Junkie
Joined: Mar 2007
Posts: 3,122
Likes: 0
From: Mount Carmel, PA
I feel for you. UPS lost one of my Rock rails. It took them a few days to locate it. Somehow it got set off to the side and "missed" The box was beat to hell too 
But they did refund my shipping, thanks to Kenny at River Raider pushing the issue. He was calling them about 5 times a day until they found it 
Keep hounding them and good luck!
But they did refund my shipping, thanks to Kenny at River Raider pushing the issue. He was calling them about 5 times a day until they found it Keep hounding them and good luck!
Last edited by bly109; May 23, 2008 at 07:30 AM.
JK Enthusiast
Joined: Jan 2008
Posts: 117
Likes: 2
From: Cranston, RI
Stay on them. Call whoever you bought it from and have them do a tracer to start a claim. If they don't find it in whatever warehouse it was last scanned at they will refund the people you bought it from and they can send you another one.
JK Freak
Joined: Jun 2007
Posts: 523
Likes: 0
From: Clarksville, TN - Fort Campbell
about a month ago, UPS lost my D44 axle housing!!! the tracking showed that it arrived in Nashville (about 40 miles from me) then it just disappeared from there.
the shipper put a tracer on it and UPS still couldn't find it.
i wonder the same thing - how the hell do you lose something that weighs 100lbs and is as big as an axle housing???!!!
mine was a rear housing. was yours a front? there is probably some UPS employee who now has a new set of axles for their jeep.
the shipper put a tracer on it and UPS still couldn't find it.
i wonder the same thing - how the hell do you lose something that weighs 100lbs and is as big as an axle housing???!!!
mine was a rear housing. was yours a front? there is probably some UPS employee who now has a new set of axles for their jeep.
Trending Topics
Former Member
Joined: Mar 2007
Posts: 1,195
Likes: 0
From: The great State of Reality
Doesn't matter who an item is shipped with, the distribution centres are a maze of unload conveyors, automated sorting systems and delivery conveyors to the load dock of the next leg for delivery.
100 doors in-100 doors out.
Humans are a very small part of the handling equation.
The equipment is usually built and maintained by the lowest paid workforces available, and the operations people wouldn't have a clue if it was an axle or bumper that flew out of it's packaging after flying off a diverter chute and landed on them.
To make a long story short once a part is separated from the UPC barcode on it's damaged packaging good luck finding it unless you search the place yourself.
On a side note FedEx and Purolator in Canada are Unionized and very competant.
100 doors in-100 doors out.
Humans are a very small part of the handling equation.
The equipment is usually built and maintained by the lowest paid workforces available, and the operations people wouldn't have a clue if it was an axle or bumper that flew out of it's packaging after flying off a diverter chute and landed on them.
To make a long story short once a part is separated from the UPC barcode on it's damaged packaging good luck finding it unless you search the place yourself.
On a side note FedEx and Purolator in Canada are Unionized and very competant.