Does anyone have contact info for a regional or national customer service manager or high up at Jeep? My warranty repair has been going on for over 1 month now with no end in sight. Thanks.

 

Bump to top. Anyone have contact info?...

 

I doubt anyone will give you their buddies # at the plant so I would try some of these.... be supper nice and you might be able to talk to a supervisor


Contact Information

To purchase a new MoparŽ Vehicle Protection plan please visit an authorized dealer, or contact us toll-free Monday through Friday from 9:00am to 8:00pm ET M-F.

1-888-240-2709

If you need additional help or assistance with your current Mopar Vehicle Protection plan, please contact us toll-free Monday through Friday from 8:00 a.m. to 5:00 p.m. in Continental Time Zones.

1-800-521-9922 (in the U.S.)
1-800-465-2001 (in Canada)

For 24-Hour Towing and Roadside Assistance Service please call:

1-800-521-2779

For questions regarding your Chrysler Vehicle Warranty please call:

1-800-992-1997

For questions regarding recall information about your Chrysler Group LLC vehicle,

please click here to go to the Owner's site or call: 1-800-853-1403

If you want to write to us, our mailing address is:

Mopar Vehicle Protection
P.O. Box 2700
Troy, MI 48007-2700

Phone:

1-877-IAM-JEEP
(1-877-426-5337)

Hours of operation:

Monday-Friday 7:00 AM – 12:00 AM ET
Saturday 8:00 AM – 8:00 PM ET
Sunday 9:00 AM – 5:00 PM ET

Email:

Click here to send an email

Mail:

Chrysler Group Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004

Customer Support in Canada

Contact Jeep by Telephone:
1-800-465-2001(English)
1-800-387-9983(French)
M-F 8:30 AM – 5:00 PM ET

Contact Jeep by Mail:
Chrysler Canada, Inc.
Customer Assistance Centre
P.O.Box 1621
Windsor, Ontario N9A 4H6

Customer Support in Mexico

Contact Jeep by Telephone
011 (52) 55-5081-7568 (From U.S.)
01-800-505-1300 (From Mexico)
M-F 9:00 AM – 6:00 PM CST
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