Need assistance / supervisor
09-20-2013, 07:51 AM
#1
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Need assistance / supervisor
Does anyone have contact info for a regional or national customer service manager or high up at Jeep? My warranty repair has been going on for over 1 month now with no end in sight. Thanks.
09-23-2013, 11:28 AM
#3
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Google is ur friend
I doubt anyone will give you their buddies # at the plant so I would try some of these.... be supper nice and you might be able to talk to a supervisor 
Contact Information
To purchase a new MoparŽ Vehicle Protection plan please visit an authorized dealer, or contact us toll-free Monday through Friday from 9:00am to 8:00pm ET M-F.
1-888-240-2709
If you need additional help or assistance with your current Mopar Vehicle Protection plan, please contact us toll-free Monday through Friday from 8:00 a.m. to 5:00 p.m. in Continental Time Zones.
1-800-521-9922 (in the U.S.)
1-800-465-2001 (in Canada)
For 24-Hour Towing and Roadside Assistance Service please call:
1-800-521-2779
For questions regarding your Chrysler Vehicle Warranty please call:
1-800-992-1997
For questions regarding recall information about your Chrysler Group LLC vehicle,
please click here to go to the Owner's site or call: 1-800-853-1403
If you want to write to us, our mailing address is:
Mopar Vehicle Protection
P.O. Box 2700
Troy, MI 48007-2700
Phone:
1-877-IAM-JEEP
(1-877-426-5337)
Hours of operation:
Monday-Friday 7:00 AM – 12:00 AM ET
Saturday 8:00 AM – 8:00 PM ET
Sunday 9:00 AM – 5:00 PM ET
Email:
Click here to send an email
Mail:
Chrysler Group Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Customer Support in Canada
Contact Jeep by Telephone:
1-800-465-2001(English)
1-800-387-9983(French)
M-F 8:30 AM – 5:00 PM ET
Contact Jeep by Mail:
Chrysler Canada, Inc.
Customer Assistance Centre
P.O.Box 1621
Windsor, Ontario N9A 4H6
Customer Support in Mexico
Contact Jeep by Telephone
011 (52) 55-5081-7568 (From U.S.)
01-800-505-1300 (From Mexico)
M-F 9:00 AM – 6:00 PM CST
]
Contact Information
To purchase a new MoparŽ Vehicle Protection plan please visit an authorized dealer, or contact us toll-free Monday through Friday from 9:00am to 8:00pm ET M-F.
1-888-240-2709
If you need additional help or assistance with your current Mopar Vehicle Protection plan, please contact us toll-free Monday through Friday from 8:00 a.m. to 5:00 p.m. in Continental Time Zones.
1-800-521-9922 (in the U.S.)
1-800-465-2001 (in Canada)
For 24-Hour Towing and Roadside Assistance Service please call:
1-800-521-2779
For questions regarding your Chrysler Vehicle Warranty please call:
1-800-992-1997
For questions regarding recall information about your Chrysler Group LLC vehicle,
please click here to go to the Owner's site or call: 1-800-853-1403
If you want to write to us, our mailing address is:
Mopar Vehicle Protection
P.O. Box 2700
Troy, MI 48007-2700
Phone:
1-877-IAM-JEEP
(1-877-426-5337)
Hours of operation:
Monday-Friday 7:00 AM – 12:00 AM ET
Saturday 8:00 AM – 8:00 PM ET
Sunday 9:00 AM – 5:00 PM ET
Email:
Click here to send an email
Mail:
Chrysler Group Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Customer Support in Canada
Contact Jeep by Telephone:
1-800-465-2001(English)
1-800-387-9983(French)
M-F 8:30 AM – 5:00 PM ET
Contact Jeep by Mail:
Chrysler Canada, Inc.
Customer Assistance Centre
P.O.Box 1621
Windsor, Ontario N9A 4H6
Customer Support in Mexico
Contact Jeep by Telephone
011 (52) 55-5081-7568 (From U.S.)
01-800-505-1300 (From Mexico)
M-F 9:00 AM – 6:00 PM CST
]