So as a lot of you know I just purchased my 2010 4 door wrangler about 2 weeks ago and had the dealer instal a 4 inch lift new billstein shocks and 33.5" tires, along with a few other toys. The paper work I signed and all the onformation i received said I was getting the 4" mopar(yes i know its just the rubi express lift), so last weekend I had the last thing done by them at the dealership and they took pictures to put up on the customized are on their website and in the description, it says (4" superlift spring lift kit and billstein shocks) as parts installed, now correct me if I am wrong, but these two lift kits aren't exactly equivilant are they? from what I have read online the mopar lift kits aren't stamped with any mopar logos right? So how do I go about finding out whats what and if I actually got what I paid for??

Thanks in advance for your advice, i guess either way i got a rediculous deal on the vehicle but, this still leaves me with a strange feeling in my gut

 

Get an Itemiezed reciept with part numbers. Not only to see if you got what you paid for, but in case you need replacement parts in the future. You should also make sure you get a full copy of the installation instructions, any parts that were removed (they are yours, you paid for them...i.e. original shocks, springs, etc.), any warranty paperwork that came with the kit as well. Basicaly anything and everything that was in the box less the parts they installed and packaging materials.

In general you should never have paid the dealership for the install or the parts, but since your already there, cover your bases. Do not let the dealer keep anything that was removed from your jeep. They will try and resell it to another unsuspecting customer and make even more money off of you. Anything they replaced on your suspension is yours to keep and was purchased with the Jeep including springs, shocks, wheels, tires, etc. They all have value and should be returned to you.

 

In CO the stealer has the Superlift and RE kits available. I picked up the Superlift from them for free. Looking back now, I should have shot for the RE kit. It is a way more complete kit, exponentially.

 

If you want any of your stock parts back from the dealer you better act fast. They dissappear nightly I'd assume.

As far as one lift versus the other if you have a preference and you were sold the one you wanted they better have given it to you. Get your invoice as described above and then go to a real off road shop and have them take a look. They'll tell you what else you need, you know it's never totallly done, to do and can confirm or deny what the dealer is telling you they installed.

 

Hey thanks a lot, paying the dealership allowed me to keep my full manufacturer warranty and the partsare warrantied through the dealer as well which is why I paid the extra 800 or so total yo have them do it, it was worth it for me

 

thanks for all your help guys, they faxed me a full order sheet attached to my vin number as well as a service order for the install, the website manager put the wrong car description up for the 3 vehicles he put up today, going back and reading them it is pretty obvious they did so. Feeling better now, also I got all the stock parts back when they gave me the vehicle...thanks again guys

 

so i was still a bit weary so i called the place the dealership has do all of their suspension installs...they basically went against what the dealer provided me so heres what I am trying to figure out...the Mopar 4" suspension lift we have confirmed at this point that it is a reboxed rubicon express lift kit right? and not a reboxed superlift kit??? The guy at the install place seems to think it is a reboxed superlift kit and not a reboxed rubicon express lift kit but all 3 pricing amounts are very different...I am determined to find out if I got exactly what I payed for

 

All mopar lifts are rebranded rubicon express (at least last time I checked, its been a few months), the good thing is the part numbers are the same, that is the giveaway. Yes mopar charges like a 400% markup over what you would pay for the RE lift (another reason not to buy at the dealer). Also the lift as lifted in the catalouge (mopar that is) is followed by a "P" which means it is not a warrantied item and NO WARRANTY IS IMPLIED OR HONORED on said parts.

Check the part numbers on the itemized reciept and the parts list from the lift against the rubicon express kit, that should anser your question.

 

I'm sorry to hear that your dealership told you this. Hopefully they'll honor their word when something breaks. But Chrysler's own policy is much different.

 

Sound like you paid for one thing and got something else???????????????????????/