I recently opened a thread titled “TeraFlex Sway bar link failure/ Benchmark skid plate" to inquire if anyone had a similar problem that I experienced with my sway bar links. In no way was I trying to slam TeraFlex product just asking for help. Teraflex read my post on this forum and asked for my mailing information. Several days later I received a new set of Swaybar links. These links are actually longer than the ones that came with the lift.
TeraFlex did not ask any questions and provided these new links free of charge. You can not beat that kind of service. This is the second Jeep I have installed a TeraFlex lift on and I will continue to do so in my future projects.
I was amazed at there response. This has been the simplest resolution to anything I have ever done. I can not say enough about how they stand behind their products and take care of their customers.
TeraFlex You are AWESOME!!!!!!

 

Great! I didnt have a failure like yours but I did ask some technical questions when my lift arrived, once I got my answer I mentioned to them that one of my stickers got mangled during shipping and not even two days later I had two new stickers from Joe. Sounds like I did good by going with them. I hear a lot of good things on there customer support.

 

Seems like good customer service is getting harder and harder to come by these days...it's always nice to see a company that's still putting in the effort to get it right