Anyone else know uhaul won't rent you a trailer if you have a soft top? Wtf. It's the most asinine thing I have ever heard

 

I heard of that and inquired at my local uhaul place. They never mentioned I could not when I asked. I believe you can go through online to reserve one I can't remember if that was a question though.

 

Be more specific. Are you looking to tow a rented trailer with your Jeep? Or, are you trying to flatbed-tow the Jeep on a trailer rented from U-Haul?

I don't believe the Jeep having a soft-top has a bearing either way; at least not from a legal perspective (it's legal to tow a convertible vehicle on a trailer). If that's the case, find another location or go with a different vendor (Penske or a local outift if there is one?)

Depending on the situation, what they may be trying to tell you is that your Jeep's wheelbase is too short or the towing capacity is not high enough for them to knowingly rent you a trailer to tow behind your Jeep. It's company policy.

 

No its true... When I PCS'd to Ft Campbell, I tried getting a Uhaul trailer for things that I didn't want the moving company messing with. I went in with my Jeep, and they told me no soft tops. A soft top wont protect you from the trailer in the event of an accident. I told them neither will a hard top that you can dig thru with your pinky nail, and laughed my way out of the store. Had a friend come in his truck, load the trailer, and tow it around the corner where my jeep was setting. Problem solved. I made a after hours drop off, so no questions were asked.

 

It's one of those uhaul rules from back in the cj days. That company can't figure out how to evolve.

Try a dealer, not a uhaul center. A lot of times independent dealers don't care.

 

That's exactly what another Uhaul employee told me later on down the road.

 

I just called the local U-Haul dealer, and also read their online information.
The company policy is no rental to open-top or soft-top vehicles; no mention of it being a throw-back to the CJ days.

I had read elsewhere that they won't rent to Ford Explorers. The representative confirmed it was pre-2011 Ford Explorers they won't rent to.

 

I was told back then, CJs were rolling, being a very small wheel base, and high center of gravity. As for the explorers, its an old one too, albeit, not CJ old. Anyone old enough to remember when the Explorers had those shit firestone tires popping and stuff way back in the day? Early 90s I think. Well, one popped, with a Uhaul, and guess what. "My vehicle malfunctioned because of poor parts, but your trailer did more damage. I'm suing" So Uhaul said "F**K YOU Explorers", and as stated above, they have their rules engraved in stone or some shit, so they got to stick with it. Even with brand new, state of the art tires.

 

I found out the hard way myself, I was moving cross country from Boston to AZ, found out 2 days before moving they wouldnt rent me a trailer even though i reserved it and everything.
Had to pack everything important i owned into the back of the jeep. no couch,bed,furniture at all. Just my work PCs and wifes shoes lol
Wish the fine print regarding that was easier to find or i would of have prepared better

 

I rented a uhaul about six months ago in Colorado to move to Utah. They asked me over the phone if I had a hard top, I did, so no problems.