Wild Boar
Has anyone had a problem with any Wild Boar products? I ordered their custom grill from them over two weeks ago and haven't received anything yet. Asked them about it last week for an update, got a response the next day, but this time asking for an update, no response. Anyone else have issues with them? I like their stuff but customer service is a huge deal for me especially considering modifying a Jeep ain't cheap.
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Originally Posted by Erikwt
Has anyone had a problem with any Wild Boar products? I ordered their custom grill from them over two weeks ago and haven't received anything yet. Asked them about it last week for an update, got a response the next day, but this time asking for an update, no response. Anyone else have issues with them? I like their stuff but customer service is a huge deal for me especially considering modifying a Jeep ain't cheap.
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Originally Posted by ReconJeep
They are weird like that. They will follow through eventually. You just have to be on top of them. I had to wait two years to get some bolts to hold down my roof, but I did get it. I met them personally when I lived in Cali. They are good people. Just very absent minded, which is not good for business. They are far from being crooks. Quite the opposite. You just have to be VERY patient. They will come through eventually. |
I personally would not deal with them again. I ordered their fastback top expecting it to take 2 weeks. I needed a new top relatively soon as my soft top was cut open and was starting college. It took over three months to receive my top and every week they had a new excuse to why it wasn't ready and how I should see it in the next week. Once I finally got the top the rear window panel wasn't sealed properly. For $2800 I was extremely disappointed.
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Well it's good to know that I'm not the only one.... Or does that make it worse? Nah, it's worse. Thanks for the reply.
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Oh that's nice. They told me it was going out last week and it was just picked up today. Really wish they weren't the only ones that had this product. Thankfully have no other reason to use them.
*side note- I don't usually Like to bad mouth a company, especially small ones because it gives bad publicity but they have to understand that we as Jeepers (creepers) spend gobs of money for our toys and expect the service to be there. Can I get an "amen"! |
AMEN!!!! i am looking into getting one of the wild boar tops
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