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St. Louis Dealer Experience

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Old Jul 20, 2009 | 03:09 PM
  #11  
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From: St. Peters, MO
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Originally Posted by JackMac4
:/ All Stars? That's a heck of a name for a dealership...sucks to hear you had such a bad experience, but definitely glad you got it fixed! Did they end up replacing any of your ball joints I wonder?
Nope, the ball joints are still the same rusty ones. It looks like the lengthen the passenger lower control arm about a 1/2" longer than the driver side. They use to be the same length.
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Old Jul 20, 2009 | 09:30 PM
  #12  
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Thanks for posting this information. Since Reuthers is no longer doing "warranty" work for Jeep, MWJT was recently approached by All Stars to be there "go to" guys for warranty work and other Jeep related issues. After hearing of your ordeal I am questioning the BOD decision and our relationship with them. Glad it worked out in the long run but sucks that they charged you for services rendered and not truly done.
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Old Jul 21, 2009 | 01:43 AM
  #13  
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From: St. Peters, MO
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Originally Posted by MarvinMWJT
Thanks for posting this information. Since Reuthers is no longer doing "warranty" work for Jeep, MWJT was recently approached by All Stars to be there "go to" guys for warranty work and other Jeep related issues. After hearing of your ordeal I am questioning the BOD decision and our relationship with them. Glad it worked out in the long run but sucks that they charged you for services rendered and not truly done.

I found out this evening that All Stars ending up calling the independent shop that i do business with multiple times throughout Saturday to see what they did to the Jeep and to see if i returned the jeep to them. The independent shop told them the truth that it left their shop floor with an off camber issue and no death wobble, plus the Jeep never returned to their shop.

I just wonder who else All Stars ended up calling on Saturday because they did not know how to fix the issue until we went to get the parts.
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Old Jul 21, 2009 | 04:09 AM
  #14  
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Man thats' really bad but I'm not surprised. I've seen a lot of dealers like that. This is why its good that a lot of them were closed. Problem is a bunch of the good ones were the victims.
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Old Jul 21, 2009 | 05:11 AM
  #15  
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From: St. Louis, MO
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Anyone had any experiences with Royal Gate on Manchester? I know Locked said he had problems with thier Columbia, IL location.
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Old Jul 21, 2009 | 06:24 AM
  #16  
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From: St. Peters, MO
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Originally Posted by Skippman
Anyone had any experiences with Royal Gate on Manchester? I know Locked said he had problems with thier Columbia, IL location.
I think I will be trying them out to fix my ESP clockspring that All Star found out that needs to be replaced. At least the clockspring is covered under warranty.
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Old Jul 21, 2009 | 06:30 AM
  #17  
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From: St. Louis, MO
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Originally Posted by Skippman
Anyone had any experiences with Royal Gate on Manchester? I know Locked said he had problems with thier Columbia, IL location.
I bought my Jeep there. That went well..

Other than that, no experience with them.
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Old Jul 21, 2009 | 02:33 PM
  #18  
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From: Waterloo Illinois
Default Best Place To Buy In The St Louis Area

MIGHT be looking to make a trade for a new Rubicon here soon,whats everyones opinion on which dealer is the best to deal with and why?
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Old Jul 22, 2009 | 08:17 AM
  #19  
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From: St. Louis MO.
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Was Ruether's but

I have had no luck with the one in south county on Lindbergh they are rude.

Don't go to the one Rockstomper went to either, I think allstar, I don't know where it is.

Wiredog had a dealer he liked, pm him. I think it is illinois though.

Well I guess you won't be modding the silver one anymore huh?

Good luck Bro, let us know how it goes.

Red
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Old Jul 22, 2009 | 09:10 AM
  #20  
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From: St Louis, MO
Default Royal Gate in Ballwin

I bought mine from Royal Gate in Ballwin on Manchester Rd. The sales people didn't seem to know very much about Jeeps since they haven't been selling them at that location for very long, but they did try really hard to get my business.
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