Originally Posted by jadmt (Post 4231834)

I installed my own Rock Krawler lift and run 35's on my 2014 jkur. I have been back for warranty work 3 x once for a hvac issue and twice for front axle seals. I do all my own service and nothing was said about the lift or tires.

Originally Posted by heycody (Post 4231579)

is that so? :dontknow2:

I was just told this when talking around about getting a lift and doing it myself when a friend told me it voids the warranty if you do it yourself. I should of looked more into it. But when I asked around after hearing that if it's true or not, I had everyone tell me that's the case, that it voids the warranty. I'll start making some calls and finding out more about it though.

Thanks again guys.

Originally Posted by Rednroll (Post 4231874)

That's the problem with word of mouth, the truth tends to get blurred until it's no longer the truth. Did any of these friend's produce any paperwork about it voiding the warranty? I bet they haven't.

That's why I suggested, that if you're really concerned, you should go read the paperwork from your original purchase agreement, as well as you should have been provided a booklet in addition to the owner's manual on Warranty. That way you're getting the actual information and not a bunch of hearsay and misinterpretations. There's a very long section on the warranty terms in that purchase agreement paper work and there's also state laws in place in most states which prevents OEM's from voiding your warranty due to the customer wanting to customize their own vehicle.

Here's a section strait out of my 2009 Warranty booklet:


In short it's like I outlined. Your warranty is not voided, but if it is determined that these parts you added contributed to the failure of the OEM factory parts, then they won't cover those parts that failed due to using the aftermarket products. Also nothing about certified mechanics installing those parts in those statements.

Now Genuine Mopar parts and accessories are different like I mentioned. That's because those accessories are developed through FCA and have to go through the same validation testing on the vehicle as the OEM parts from the factory. They test the parts to ensure they don't impact the original parts, therefore FCA has established a comfort level with the design of those parts and what type of impact they will have to the factory parts. Installation by a dealer is different as well, because FCA provides the dealers the instructions on how those parts need to be installed. FCA has no control over how a certified mechanic outside of a dealership installs the parts.

Here's another important section under the Basic Limited Warranty section



Remember when I stated about other Warranties applying such as the Mopar Accessory Warranty? That's because within FCA they have different Warranty departments. Their Accessories group will have a Warranty department which is a separate group from the FCA Warranty group. If the Mopar accessory causes a failure to a factory OEM part the Accessory department will be charged for the Warranty repair. This is something that happens internally within FCA but to you the end result is the same. It's the same with the Dealerships. If the dealership's installation is determined to be the cause of the failure, then the dealer's installation labor warranty applies. The dealership is held responsible for the repair. When you start operating outside of those FCA circles, then you need to look for additional warranties from those outside circles as well. So does the certified mechanic shop that you go to state in their labor Warranty that if a failure occurs to your factory parts which is determined to be due to our installation work, then we will replace those factory parts? That's what the above statement is indicating.