I only advocate the dismissal of the thread after an official post by RE is made. That alone should serve as the problem/solution. Not up to me...just my opinion. I was looking for some personal responsibility from RE and I felt I got it. Keep in mind it's not "all about me" as I know the problem affected others as well. I am confident those people will also have their issues addressed if they decide to make them known.

 

Okay everyone, here is an official statement that was provided to me by Rubicon Express regarding this thread...

I would also like to note that it is my understanding that much of the “conversation” in this thread that was being quoted as coming from “Rubicon Express” was in fact information conveyed through a third party and not Rubicon Express themselves. And, I believe that a lot more could have been resolved sooner if all parties involved simply had clearer communication. Need I say, I would be grateful if everyone would please extend a little courtesy to our sponsors and refrain from making future inflamitory posts that exclaim things like "Don't Buy from...X, Y or Z company." Because in the end, they really do little to help anyone and make my job that much harder to do. Honestly, if you need some help with something, just ask for it and if it's within my ability, I promise to do what I can to help.

 

Sounds like RE came through, researched what was going on, figured out why, and how to address it, and made things right.

The thread should be re-titled...just so a scan of the titles is not mis-leading, BUT, threads should not be deleted, especially when they contain this much information.

Some forums have an "Asbestos Lined Room/ALR" or equivalent, to move, um, flame wars, etc....too.....but I believe threads are part of the fabric of a forum.

 

The thread will remain and the title has been renamed.

 

I note your "moderator's" (Piginajeep) exchange has been deleted as well as my reply. I realize this forum is owned by someone and is not bound by "freedom of speech" rules. That being said, you as a forum have an obligation to those who buy from your sponsors to make forum members happy too. If not, you will soon find people not associating with vendors due to their attachment to the forum. Yeah, it's a stretch...but my point is inflammatory remarks from moderators should be refrained from so as to not alienate the customers who buy from the vendor sponsors. I am sure you would agree or you wouldn't have deleted the exchange. It's all just smart business.

Also, as for resolving the issue sooner...I first attempted to resolve the situation by calling Rubicon Express first. The person i spoke with said I had to go thru Central...which is what I did. At any time, they had my number, (given first call) they could have given me a call.

Lastly, I do not appreciate the forum administrators admonishing my behavior. If you go back and read the thread you will note the ONLY inflammatory words used were in the thread title. Again, Scott from Rubicon Express specifically said to me, and I quote, "I feel your pain."

I expect you guys to poke one last jab, as that is what your last post did. I have no clue who Eddie is. Have never been informed he could be a mediator. I did what I had to do to get results. Right or wrong, I did what I felt necessary. I am pleased with the response by RE...not so much by the forum.

 

This forum is owned by me and your ability to post here is a priviledge and not a right. This was outlined cleary in the rules you agreed to when you signed up. Regarding me deleting the posts in question, I did so as they served to only fuel a fire that I was trying to put out. As far as your business advice goes, I don't recall seeking it from you and if I were to, I would be sure to contact you by PM.

I never said that you should have resolved anything sooner only that they could have been if all parties involved simply had clearer communication. Also, I wanted to let you know that I don't appreciate you using my forum in the manner that you did. If you are looking for help, you will find it here but if your only purpose is to wage a war against a sponsor here in an effort to get what you want, I would appreciate it if you would take that war elsewhere.

I'm not asking you to appreciate anything but I do expect you to respect me and the simple things I have requested of you on my forum. Whether it is "ONLY" the thread title or all the content within it, I would appreciate it if you would please refrain from making future inflamitory posts that exclaim things like "Don't Buy from...X, Y or Z company." As I said before, your inflamitory remarks really do little to help anyone out and they certainly make my job that much harder to do. If you need some help with something in the future, I would be grateful if you could please be mature about it and just ask. And, if it's within my ability, I promise to do what I can to help.

Eddie is me. I am the owner of this forum. As far as what I am capable of doing for you goes, you were never informed because you never bother to ask for help - You just came on here to shoot your mouth off and wage your war. You say you had to do what you did to get results... that you did what you felt was necessary, and I say if there is a next time, please do what you have to do or what you feel is necessary elsewhere because I won't tollerate it a 2nd time around. If you are not pleased with this forum, please do us all a favor and excuse yourself from it. Make no mistake, this is not a jab at you but rather what I expect of you if you wish to continue being a member here. They are simple requests and I have asked them of you nicely. If you can follow them, this will all be water under the bridge.

So far as I'm concerned, this discussion is over.