Notices
Modified JK Tech Tech related bulletin board forum regarding subjects such as suspension, tires & wheels, steering, bumpers, skid plates, drive train, cages, on-board air and other useful modifications that will help improve the performance and protection of your Jeep JK Wrangler (Rubicon, Sahara, Unlimited and X) on the trail.

PLEASE DO NOT START SHOW & TELL TYPE THREADS IN THIS FORUM

SuperChips Programmer prob.

Thread Tools
 
Old Oct 17, 2009 | 11:16 AM
  #1  
FastCarGuy's Avatar
Thread Starter
JK Newbie
 
Joined: Jun 2009
Posts: 74
Likes: 0
From: Phoenix Az.
Default SuperChips Programmer prob.

Help!! I recently got a CEL and the code said I had a bad O-2 sensor. So I reset my Superchip back to factory and took my 07-Rubi w/A/T to the dealer. He said they ran on their testers and came up with the PCM needed to be replaced, which they did. Now I'm trying to reprogram the Superchips and I get an error message saying "The calibration for your vehicle is not currently supported. So then I logged into SuperChip's website and checked for updates and then got this message."The calibration for your vehicle is not currently supported. Information about your vehicle has been sent to our engineers for analysis and you will be notified via e-mail when a calibration is available for your vehicle." Any ideas???

Last edited by FastCarGuy; Oct 17, 2009 at 11:30 AM. Reason: Left out some info
Reply
Old Oct 17, 2009 | 11:30 AM
  #2  
JPop's Avatar
JK Junkie
 
Joined: Jul 2008
Posts: 3,017
Likes: 0
From: Lakewood, OH
Default

Sounds like the new software for the PCM is later than what SC currently has programmed. Had the same thing happen on my Truck and it took a few days for SC to get the Chrysler changes to the PCM into their mix. Unfortunate, but part of the repercussions when the dealer does brain surgery on your JK.
Reply
Old Oct 17, 2009 | 11:40 AM
  #3  
FastCarGuy's Avatar
Thread Starter
JK Newbie
 
Joined: Jun 2009
Posts: 74
Likes: 0
From: Phoenix Az.
Default

Thanks! I was afraid that could be the problem. Did you have to call SC or did the e-mail mentioned in the updater get their attention?
Reply
Old Oct 17, 2009 | 11:56 AM
  #4  
JPop's Avatar
JK Junkie
 
Joined: Jul 2008
Posts: 3,017
Likes: 0
From: Lakewood, OH
Default

I called them, and went straight to Ron Rapp. They are there at 8am EST Monday Morning. I'd send Ron an email as well, RRapp@superchips.com.

They'll get you straightened out pretty quickly.
Reply
Old Oct 17, 2009 | 12:33 PM
  #5  
spinlock's Avatar
JK Junkie
 
Joined: Jul 2009
Posts: 2,343
Likes: 1
From: The San Andreas Fault
Default

Originally Posted by JPop
Sounds like the new software for the PCM is later than what SC currently has programmed. Had the same thing happen on my Truck and it took a few days for SC to get the Chrysler changes to the PCM into their mix. Unfortunate, but part of the repercussions when the dealer does brain surgery on your JK.
I have also run in to the same issue, when the manufacturer released PCMs with new firmware to accommodate some changes for the latest model year vehicles. In my case it took a few weeks for the patch because the changes affected a number of the programmer profiles. If you can't get a patch in the short term, the dealer "can" flash the PCM with an older revision of the firmware.
Reply
Old Oct 17, 2009 | 04:42 PM
  #6  
FastCarGuy's Avatar
Thread Starter
JK Newbie
 
Joined: Jun 2009
Posts: 74
Likes: 0
From: Phoenix Az.
Default

Originally Posted by JPop
I called them, and went straight to Ron Rapp. They are there at 8am EST Monday Morning. I'd send Ron an email as well, RRapp@superchips.com.

They'll get you straightened out pretty quickly.
Thanks J-Pop! I just sent Ron an e-mail requesting help. Hopefully it won't take long.
Reply
Old Oct 17, 2009 | 04:51 PM
  #7  
FastCarGuy's Avatar
Thread Starter
JK Newbie
 
Joined: Jun 2009
Posts: 74
Likes: 0
From: Phoenix Az.
Default

Originally Posted by spinlock
I have also run in to the same issue, when the manufacturer released PCMs with new firmware to accommodate some changes for the latest model year vehicles. In my case it took a few weeks for the patch because the changes affected a number of the programmer profiles. If you can't get a patch in the short term, the dealer "can" flash the PCM with an older revision of the firmware.
Spinlock: Thanks for your advice also. I hope I don't have to go that way on account of I'm not sure how I could explain what I need without admitting that I have a programmer. When the service adviser told me they replaced the PCM I asked what it would have cost if I did not have warranty and he told me $2,000 He then mentioned that "IF" I had had a programmer they would not have replaced the PCM under warranty. Fortunately I had reset everything back to stock and had a good number of ignition on/off cycles so hopefully they could not tell, or possibly they did not look.
Reply




All times are GMT -8. The time now is 08:33 PM.