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Looking for quality service - Fairfield Cty, CT

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Old Apr 27, 2008 | 04:42 PM
  #1  
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From: Southwest CT
Default Looking for quality service - Fairfield Cty, CT

Guys -

I need to go in this week for the gym shoe clutch squeak and a wet fromt diff cover. I bought the Jeep in White Plains but the service department is full of hacks and the management doesn't like to take responsibility for their errors.

I've heard some vague rumors about Scap in Fairfield being pretty good, otherwise, I haven't a clue. Anybody got a favorite?

Scott
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Old Apr 27, 2008 | 04:54 PM
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I haven't herd any thing in that part of the state. I like executive in wallingford but what ever you do, do not go to papas in new britain.
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Old Apr 27, 2008 | 05:31 PM
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Originally Posted by drinkingmymilk
I haven't herd any thing in that part of the state. I like executive in wallingford but what ever you do, do not go to papas in new britain.
X2 on Papas. I used to live in New Britski and that dealer has always been bad news.
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Old Apr 28, 2008 | 05:09 AM
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i buy all my stuff from papas, have a good relationship with one of the salesman... i take all my service to bradshaws or wilson's
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Old Apr 28, 2008 | 02:47 PM
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Originally Posted by Viperdave
i buy all my stuff from papas, have a good relationship with one of the salesman... i take all my service to bradshaws or wilson's
Is your salesmen the guy whos daughter is a porn star? Serious question, hes a nice guy and let me test drive a mini cooper s while I was there a few weeks ago

All in all though I have major problems with them, some including shutting off my sirius after 6 months, no ordering my sirius when I purchased the jeep, refusing a rental when I paid for the extra warentee, a manager telling me to "stop being an asshole" and there are plenty more.
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Old Apr 28, 2008 | 04:09 PM
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From: Southwest CT
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OK, so Papa's is out. Anybody got a good one?

And the porn star thing reminds me of the old Chris Rock line - something like "if you got a daughter that's workin' the pole, you screwed up somewhere."
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Old Apr 28, 2008 | 04:57 PM
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my salesman is Garry Cwikla... and i think his daughter is like 16 lol

Repressed, like i said, i like Bradshaw's in oakville, smaller dealer, and they get all my service stuff for the jeeps in the drive (04 WJ, 07 WK, 08 JK)
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Old May 31, 2008 | 07:34 AM
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i need to vent right now about PAPAS and this is sort of related.

I am away from home, at school, and my aunt's car needed a timing belt, and a starter...

She decided after i told her not to, to take it to papas...

they charged 1000 for the timing belt, my normal guy quoted 650 for it, Bradshaws quoted 800... but whatever... while in for the timing belt they convinced her she needed 400 dollars for a tune up... so she did it... GRRRR the real angering part was i had just done it about 10k miles ago for her... but she didnt call and ask anyone about it...

on to the starter... they are charging 146 labor (fine, its an involved job) but 308 dollars for a starter... mopar list is 252, they are using a napa starter since they dont have one and the napa list price is 129... but still charging her 308 for it...

ok rant off... i hate PAPA's service dept
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Old May 31, 2008 | 08:43 AM
  #9  
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i didnt have a problem with scap in fairfield,ct
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Old Jun 3, 2008 | 03:24 PM
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wetmores in new milford fixed my rubicon when i broke my axle and i start working there in two weeks
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