Rugged Ridge - They are GREAT!!!
I want to let everyone know that I very impressed with the customer service and quick response to several questions I had about a product that I purchased from Rugged Ridge.
I purchased their rear bumper XHD with tire carrier and had several questions about how to install. I know it comes with instructions but they were slightly vague for the information I was wanting. I say this because the instructions showed that the carrier was suppose to be shipped into seperate pieces, and installed that way, but when it was shipped it was assembled. Anyways....
I sent the Rugged Ridge rep on this forum a PM this morning. Within about an hour I received a message back from him stating that he needed my contact info and would have someone contact me. I responded within a few minutes, and TADA!!! A Rugged Ridge tech called me and answered all my questions and even sent me a few stickers upon request.
This is what I call great service and support. Rugged Ridge keep up the good work and you will see more of my cash.
I purchased their rear bumper XHD with tire carrier and had several questions about how to install. I know it comes with instructions but they were slightly vague for the information I was wanting. I say this because the instructions showed that the carrier was suppose to be shipped into seperate pieces, and installed that way, but when it was shipped it was assembled. Anyways....
I sent the Rugged Ridge rep on this forum a PM this morning. Within about an hour I received a message back from him stating that he needed my contact info and would have someone contact me. I responded within a few minutes, and TADA!!! A Rugged Ridge tech called me and answered all my questions and even sent me a few stickers upon request.
This is what I call great service and support. Rugged Ridge keep up the good work and you will see more of my cash.


