My 2008 JK X has an engine CEL. I'm in process of getting the main engine harness replaced. Finding the harness took over 2 months. I am the original owner and I have the lifetime warranty and purchased the extended warranty when new, which was supposed to cover wiring harnesses. But the dealership determined it's a corrosion issue, which negates the warranty. I'd like to contact FCA, but above regular customer care, who has been involved with a case number etc. . I just don't understand how wiring in exposed areas can be subject to corrosion and aren't sealed to prevent road salt, water etc from destroying the wires. I've approached a few shops, but they don't want to tackle the job. I'm not looking for wiring advice, but for an escalation process/contact at FCA. Thanks, Mike

 

I had to use FCA customer care years ago for a radiator failure just after warranty. It was a PITA, I ended-up buying the radiator myself, but FCA did reimburse me in the end. Make the initial contact, keep records of all calls and hope for the best.

Good luck with it.