Thats what I was wondering, how did someone get their hand's on a 2011 MyGig already?

 

Thank you for the response AND for posting a picture (I spent an hour trying to cut and paste it here for people to see- no luck). I have been in contact with him and he seems open to trying to remedy the problem. Like you said, on the photo's in the auction, it shows no satellites available. Unfortunately and similar to what I've been reading on other MyGig posts here, the Jeep dealership here seems uniformed (to be nice) when it comes to MyGig questions so I didn't get much help with them. I'm searching (google) for a number (if one exists) to perhaps Chrysler/Jeep to hopefully speak with someone. Its cool thinking that I have a new unit and won't require an external antenna, but I want it to work. Thanks again.

Kelly

 

OK, so it's not that the 2011 Garmin based MyGIG does not need/use an antenna, it just has an internal antenna rather than an external one...........good information to know, thanks.

When I first installed mine ('09 RER model purchased on eBay) it took about half an hour for the navigation to start working properly.

Have you given yours enough time after the install to sort itself out?

 

I think so. It's been a couple of days now still with no signal. I don't drive the jeep regularly (company car) so I usually only drive it on weekends. I called Jeep corporate today, looking/hoping to get a manual or some type of literature for it. The woman told be the 2011 JK's aren't out yet and asked how I could have this MyGig already...what a good question. I emailed the guy I bought it from today and asked what his thoughts were. I really would like to keep it, but want the navigation to work. One of the other members was kind enough to post a picture of the back of my MyGig unit from the auction which shows there is no external antenna port. So, this leads me to believe it must be an internal antenna (or one is not needed). Do I see if he'll accept a return for a refund and try to by a 2010 model MyGig or keep this one for awhile until some literature comes out and the dealers are familiar with it and can fix the problem? Not sure. Thank you for your input.

Kelly

 

what was the mopar part number on it? you have a photo of the front of it? It have a Nav button like the older ones?

 

If it has an internal antenna, then the configuration of the dash above it may make a difference in reception. It there's some metal or brace or different material of some sort above the unit in pre-2011s compared to the 2011, that may cause a problem for an internal antenna. fwiw...

 

The whole case of the mygig is metal, so I can't imagine how an internal antenna would work. Indeed, the manual here

http://www.jeep.com/download/pdf/man...RBZ-OM-1st.pdf

states

Note - that unit isn't an RER. It's an RHB (Media Center 430N, likely from a Grand Cherokee WK2). I don't believe the seller is very well informed. As a previous poster said, something seems amiss here.

 

I have a Garmin and I just thought of this... Look at page 113.

Check your settings and see if the unit is set to Simulate...

GPS Simulator – enable the simulator to turn off the
GPS mode and simulate navigation.

if it is set to Simulate, you would want to turn this feature off to find a Sat connection.

 

Good idea Hitthegspot and worth a try, although on my Nuvi 660 when it's in simulation mode the screen actually has a little balloon in the left corner that says "Simulating" and the green bar along the top also says "Simulating GPS" rather than "Acquiring Satellites".

In the Nuvi the setting is under "Tools", "System", "Simulator" then select On or Off. The MyGIG might be set up a little different but still worth looking into.

 

Just look at the front face plate. At the bottom right hand corner of the front face plate there will be 3 letters designating which radio you have.

That is not an "RER"....I can tell that by the connectors on the back. So we need to figure out what you really have.