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Beware of this shop!

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Old Apr 30, 2015 | 06:34 PM
  #1  
greenfeejer's Avatar
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JK Newbie
 
Joined: Apr 2015
Posts: 3
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From: fulshear,texas
Default Beware of this shop!

If you were to ask me about Texas Auto Gear I would tell you to run like hell! I ended up with a spun pinion bearing 10 days after they did a re-gear on my 2 year old JKU. I supplied brand new factory Timken bearings and Sierra Ring & Pinion from West Coast Differentials. They blamed the bearings for the failure, not the installation of course. 3 weeks later and a tow bill to get it there, he asked me to pay for half of the repair since I supplied the parts! Very poor business practice! Still cant believe how poorly it was handled. Wouldn't return phone calls, every promise time/day never panned out. Constant excuses that they were too busy to fix the re-check for 3 weeks! What a nightmare! What would you do for transportation if your daily driver sat for 3 weeks? Beware who you do business with!
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Old Apr 30, 2015 | 06:49 PM
  #2  
Joe_B's Avatar
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Joined: Dec 2010
Posts: 656
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From: Toronto, Ontario
Default

Is this a well known shop? Do they have a rep in the area?

I try to do all my work myself. But when it came to gears I paid a well known 4x4 shop to do it. I paid a slight premium but the guys do several gear sets a week without issue.

It sucks you had a bad experience but I would go elsewhere. If you are paying half the repair bill, I would walk away and go elsewhere. Good luck
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Old May 1, 2015 | 05:27 AM
  #3  
greenfeejer's Avatar
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Joined: Apr 2015
Posts: 3
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From: fulshear,texas
Default

I normally do my own work but have been too busy to do it myself. Wanted to get it done and this shop came highly recommended. I know mistakes happen but its how he didnt handle it very well at all that really chaps me! My repair should have been his first priority. Nobody will work on my stuff again I can promise you that!
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