keep in mind JkForum members can get free shipping from Qtec...

 

Never a problem here.

 

I'm a consistent customer to both Qtec, and primarily Northridge4x4. I have noticed than Qtec has parts on back order more often than not. Their customer service is still good though, I've just gotten in the habit of msging qtec before I order to make sure what I'm after is in stock. Now Northridge, hands down no one can match there customer service. Dave has called me a number of times minutes after placing an order to let me about delay or something I should know about the brand/part I'm ordering. I use N4x4 as much as possible, Qtec second.

 

Never a problem on my end - sorry to hear you had a bad experience.

 

I agree with everybody else, quadratec is one of the best companies I have ever dealt with. Great customer service. Call in advance.

 

Ya know I've had the same problem with them. I will never order from that place. Moris4x4 is who I order from now

 

I know that now...after spending too much for slow shipping.

 

Quadratec have always been fine for me.

 

I have found that except for Northridge or Amazon, most vendors are back ordered on most items I ever order.
I too agree that merchants should list whether or not the item is in stock before ordering, I think they don't because they don't want you shopping elsewhere. I also think needing to call ahead sort of defeats having the whole online shopping concept. What really gets me is when your charged up front for something that is back ordered and hasn't shipped, credit card statement comes in and you pay it, and yet you still don't have the order. It seems like most of the offroad shops do this.

 

I have to stick up for Qtec too. Never a problem. And for those who are not so Internet savvy... If you want free shipping do a google search for the item you want. You will see Qtec offers free shipping on just about everything so sorry forum brothers we are not that special.