Beware: Do not order from 4wd.com!!!!!!! Zero customer service
08-26-2011, 11:23 AM
#12
JK Freak
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Yeah sorry man, but you DID screw up. I ordered a soft cover from quadratec...but it was for a TJ..so yeah I still have one laying around for a TJ. I agree with the previous post to sell it. BTW anyone in the Raleigh area want a free TJ cover???
08-26-2011, 03:04 PM
#14
JK Jedi Master
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Maybe the title of this thread should read: "Do not order from 4wd.com if you can't read the item description and click on the correct item before ordering and then expect someone else to pay for your mistake!!!!!!"
08-26-2011, 03:57 PM
#15
JK Super Freak
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Bummer... but agree, 4WD shouldn't fork out the return postage... that could add up to serious money if everyone goofed and then thought it was on the company's dime... it sucks that you made that mistake... but shit happens. maybe selling it for $50 less is a good idea...
big orders I call, PM reps, or buy local... to make sure nothing is screwed up..
maybe 4WD will go 50/50 with an apology to 4WD.com ... posted on this site..
good luck on your next order where ever it's from.
PS: your confirmation email will tell you which item you ordered... a 2DR or a 4DR.. look at it.. then if it was the correct top PM Bryan and send him your confirmation receipt.. sounds easy enough..
big orders I call, PM reps, or buy local... to make sure nothing is screwed up..
maybe 4WD will go 50/50 with an apology to 4WD.com ... posted on this site..
good luck on your next order where ever it's from.
PS: your confirmation email will tell you which item you ordered... a 2DR or a 4DR.. look at it.. then if it was the correct top PM Bryan and send him your confirmation receipt.. sounds easy enough..
Last edited by JK-jeepit; 08-26-2011 at 04:02 PM.
08-26-2011, 04:32 PM
#16
JK Super Freak
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08-26-2011, 04:38 PM
#17
JK Super Freak
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Originally Posted by Orangeav
So you F-up and you still bash the vendor for not covering your mistake? Not cool! Use the resources you have on here (Bryan) before you take shots at a company that has been really great for a lot of us!!!
08-26-2011, 04:43 PM
#18
JK Enthusiast
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I would say if the 4wd rep saw this thread, which I'm guessing he has, you might have ruined any shot at getting deals with them in the future. You might throw up an appology and just say it was an honest mistake and you wrote it in frustration. Whether you choose to order with them again or not is irrelevant. I just wouldn't recommend closing doors over a mixup. Just my two cents...
