Notices
JK Talk General discussion forum regarding thoughts, opinions and rumors about the Jeep JK Wrangler or related subjects that don't quite fit in the Modified, Stock or Electronics forums.

Clockspring recall

Old Jul 9, 2016 | 02:17 PM
  #11  
karls10jk's Avatar
JK Jedi
FJOTM Winner
 
Joined: Dec 2010
Posts: 5,642
Likes: 486
From: Knoxville
Default

Originally Posted by Cutman
I've been lucky in that I've never had to deal with recalls on any of my vehicles. But is it common to recall a part on an 8 year old vehicle? Who does that?
It's not common until it's a documented issue and it's directly related to safety. As a community, jeep owners have been coming complaints about the clockspring and fuel overfill issues for years now. We got a recall on the clockspring but the gas spill they'll just let us deal with. Notice there's no recall on the noisy throwout bearings.
Reply
Old Jul 9, 2016 | 02:56 PM
  #12  
TSLtrek's Avatar
JK Enthusiast
 
Joined: May 2008
Posts: 152
Likes: 1
From: PA
Default

Originally Posted by karls10jk
It's not common until it's a documented issue and it's directly related to safety. As a community, jeep owners have been coming complaints about the clockspring and fuel overfill issues for years now. We got a recall on the clockspring but the gas spill they'll just let us deal with. Notice there's no recall on the noisy throwout bearings.
There was a recall on the fuel tank inlet check valve issue and that part now has a lifetime warranty. But I just checked my paperwork and it say 07-08.
Reply
Old Jul 9, 2016 | 03:32 PM
  #13  
uf126's Avatar
JK Enthusiast
 
Joined: Jun 2010
Posts: 130
Likes: 1
From: Jupiter, FL
Default

Just got my recall notice today. Haven't had any issues (that I can tell) but I've read enough from you guys to know that I want this fixed. It does say that parts aren't available yet. More mailings to come is what it says.
Reply
Old Jul 10, 2016 | 08:06 AM
  #14  
maxspongebob's Avatar
JK Enthusiast
 
Joined: Apr 2010
Posts: 265
Likes: 1
From: Northern Virginia
Default

I just received my letter from FCA on the recall. Last year I had the Air Bag light come on and had to have the Clockspring replaced. It cost me $700+ back then.

So, my question is this: Has anyone successfully gotten FCA to reimburse them for a previous Clockspring repair that is now being recalled? I plan on going to the dealer and raising cane to get my money back. It would be good to know if the precedent has already been set to get a refund.
Reply
Old Jul 10, 2016 | 12:59 PM
  #15  
karls10jk's Avatar
JK Jedi
FJOTM Winner
 
Joined: Dec 2010
Posts: 5,642
Likes: 486
From: Knoxville
Default

There is a link in your letter, if you follow it then there are places to input the date of the work, cost of the work, shop that completed it, as well as places to upload the invoice and any other parts.

I submitted my receipt from purchasing the clockspring and put a note in the comments section that I'd be happy to provide pictures of the repair in progress if they needed it since I replaced the unit in my garage.

So no precedent but looking at the form- it sounds like you'll have a much better experience than I will in regards to a refund.
Reply
Old Jul 10, 2016 | 05:01 PM
  #16  
maxspongebob's Avatar
JK Enthusiast
 
Joined: Apr 2010
Posts: 265
Likes: 1
From: Northern Virginia
Default

Thanks. I wasn't reading it carefully enough. Now I see that part.

Click image for larger version

Name:	JeepRecallLetter.jpg
Views:	273
Size:	140.6 KB
ID:	651966
Reply
Old Jul 10, 2016 | 05:11 PM
  #17  
karls10jk's Avatar
JK Jedi
FJOTM Winner
 
Joined: Dec 2010
Posts: 5,642
Likes: 486
From: Knoxville
Default

Can you keep this thread updated if/ when you receive the refund check? I'll post up if/ when I get mine or if they request more info.
Reply
Old Jul 11, 2016 | 06:50 PM
  #18  
maxspongebob's Avatar
JK Enthusiast
 
Joined: Apr 2010
Posts: 265
Likes: 1
From: Northern Virginia
Default

I will add an update when/If my refund is sent. It may be up to 60 days.
Reply
Old Jul 11, 2016 | 09:21 PM
  #19  
junoh's Avatar
JK Enthusiast
 
Joined: Sep 2009
Posts: 154
Likes: 0
From: vail, co
Default

got my letter in the mail today. Problem is mine just failed, for the second time. Look like they get to fix it then do it right when the real fix is out.

I really hoping they will re-imburse me for fixing it back in 2012.( i just found the receipt)
Reply
Old Aug 22, 2016 | 07:24 PM
  #20  
maxspongebob's Avatar
JK Enthusiast
 
Joined: Apr 2010
Posts: 265
Likes: 1
From: Northern Virginia
Default

I finally got my refund check.

FYI, make sure that you include the TAX in your requested amount.
Reply


All times are GMT -8. The time now is 04:21 PM.