horrible service
08-31-2009, 11:57 AM
#1
JK Jedi
Thread Starter
horrible service
so my jeep has been at dodge/jeep for a whole week to replace a clutch. every day its... tomorrow. book time for the clutch r&r is 3.5 hrs. so i guess i have a lube tech fixin my 35000$ jeep. really pissed off and tired of drivin a POS grand chrokee that drinks more gas than my jk.. oh plus payin a 5$ a day 9/11 fee for loaner. and just paid the jeep payment. i guess the dealer thinks i have more money than they do. not happy at all and if anyone from the dealer is readin this i hope you relay the message to tom.
Last edited by rinkishJK; 08-31-2009 at 06:34 PM.
08-31-2009, 11:59 AM
#2
JK Jedi
Thread Starter
if i had known i would have bought a centerforce and did it in my driveway. cause i can. rather have peace of mind i did it right. last time 3 bolts were left loose and one for trans mount was left off. had to find bolt to fit. not happy to say the least.
08-31-2009, 03:27 PM
#3
JK Enthusiast
Join Date: Jul 2008
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Dude, sucks to hear! I have had shitful service/experiences from EVERY dealer I've been to in North Jersey! They ALL suck ballz! That's another one to add to my list! I had a service manager at a dealership tell me that he was denying my warranty claim because I called him to complain that it was ridiculous to take 3 days to replace my intermediate shaft!
08-31-2009, 03:42 PM
#4
JK Super Freak
Join Date: Mar 2009
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Yeah, service departments can be a pain. Once I had my JK in the shop to fix a busted fender flare:
Day 1 -- no work got done.
Day 2 -- no work got done and now I was pissed.
Day 3 -- no work got done so I took it to someone else and it only took them a rough hour.
I feel for ya.
Day 1 -- no work got done.
Day 2 -- no work got done and now I was pissed.
Day 3 -- no work got done so I took it to someone else and it only took them a rough hour.
I feel for ya.
08-31-2009, 04:05 PM
#5
my first clutch/tob took 15 days. dealer paid for rental
my second clutch/tob took 21 days. dealer paid for the renal.
The part I was most pissed about was the fact that it still had the defect after all that.
It is a waste of time having this tsb done. The factory parts are complete garbage. How they screwed the 6 speed up from TJ to JK is beyond me.
My 09 does the same thing so they've been making them for 3 years with garbage parts that lead to a known defect. When they released the TSB it covered vehicles they were yet to make. What kind of BS is that? only in a Jeep.
my second clutch/tob took 21 days. dealer paid for the renal.
The part I was most pissed about was the fact that it still had the defect after all that.
It is a waste of time having this tsb done. The factory parts are complete garbage. How they screwed the 6 speed up from TJ to JK is beyond me.
My 09 does the same thing so they've been making them for 3 years with garbage parts that lead to a known defect. When they released the TSB it covered vehicles they were yet to make. What kind of BS is that? only in a Jeep.
08-31-2009, 05:24 PM
#6
JK Junkie
Join Date: May 2009
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Warnok def sucks they wouldn't come down one more dollar in my payments to make it an even $475 a month for payments they absolutely refused so I walked and got a better deal over at Dover.
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09-01-2009, 06:15 AM
#9
JK Jedi
Thread Starter
yes definately for free. its only got like 9000 miles. 09. redneck jeep i remember when yours was in the shop. you had any problems with the new engine???
09-01-2009, 08:30 AM
#10