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JK Talk General discussion forum regarding thoughts, opinions and rumors about the Jeep JK Wrangler or related subjects that don't quite fit in the Modified, Stock or Electronics forums.

new guy with a question

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Old Jun 12, 2012 | 03:25 PM
  #21  
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So, I called the Jeep customer service line and submitted a complaint. The case manager will call the stealership and they'll let me know tomorrow.
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Old Jun 12, 2012 | 05:53 PM
  #22  
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Originally Posted by Riptide

I hope you don't plan on continuing to use that dealership for warranty work and whatnot. There's been several stories about how the dealerships take retribution for crappy customer surveys, etc.
Absolutely not.
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Old Jun 13, 2012 | 05:40 PM
  #23  
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You guys! Listen to this.
So the case manager from Jeep calls me back and says that she talked to the dealership manager and they agreed that the straps do NOT come with the Jeep. So I said fine, whatever, I just wanted to make sure. Later, my girlfriend calls me to tell me she found the straps in the glove compartment. Seriously, WTF?????

Edit: just wanted to add that I did look for them in the glove box, but I obviously didn't look hard enough.

Last edited by kiltro; Jun 13, 2012 at 05:43 PM.
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