I subscribe to Automotive News, a web site and weekly news paper dedicated to the automotive industry. If you've never heard of it before, it's the BEST way to keep current on what's going on in the auto market. Anyway, enough about that...
Todays video is an interview with Sergio, the new boss at Chrysler/fiat. In the interview he's bustin on Chrysler dealers for having the WORST customer service. Nice to know they understand the problem at the top!! Here's hopping they do something about it!
You can watch the video here:
http://www.autonews.com/article/2012...301239775/1219