o well i got the idea that it was because he actuall handle was not far enough into the carrier when tighened
and i just got my xrc bumper and it did come with a different handle than yours so im sure that is the problem

 

It's almost a week in and, according to Ray at smittybilt, I should have a new tire carrier coming that should fix the problem. Also an adapter so I can use my stock rims until I upgrade. I hope it all comes together in the next week. I get my OME lift installed on Wednesday before christmas.

 

Ray has always been great. In my experience, when Ray says he will do or send you something, he will.

 

Update:
yes, Smittybilt customer service has been good but it is a strugle to keep a positive attiitude, although I have, when you just want it to be right after paying the $$ and you have to wait for multiple parts to be shipped out.

I just got the adapter for the stock rim so it will fit, and the replacement carrier is due in maybe this week or right after Christmas.

 

Everything is up and running after a little more than a week. Not impressed with what smittybilt calls "bolt on" but with little modification from the shop it's set. Overall very pleased.

 

The bumper looks great, I am glad that you got the problem resolved