Superchips Flashcal
04-25-2013, 10:28 PM
#22
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04-24-2014, 08:35 AM
#23
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Join Date: Sep 2012
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Wish I'd bought the Procal
Glad some of you are having the problems with the Flashcal resolved, wish I had the same luck but no :(
Here's my experience; I bought the Flashcal in February, only to update my tire size settings etc since I'd installed larger than stock in my 2011 JK Sport Auto. Completely stock vehicle other than the new tires. Since day 1 all I get is 'Program Failure' and buzzing at the end of the update procedure. Phoned support and they took the details said they'd get back to me within 2 weeks. So ever since mid Feb I've been phoning asking for an update; every time they guy on the phone says 'Oh yes sir, we are working on it, give us another 5-10 days'. Long story short we're now nearly in May and I've never once had any email or phone call from these guys. Pathetic service eh.
Originally I was tempted by the fancy LCD display on this thing, but now wish I'd stuck with the Procal, dip-switches or not it seems to at least work. As for Superchips, well sounds like they've got too big too quick and are now more interested in collecting cash than providing good products and good customer support.
Here's my experience; I bought the Flashcal in February, only to update my tire size settings etc since I'd installed larger than stock in my 2011 JK Sport Auto. Completely stock vehicle other than the new tires. Since day 1 all I get is 'Program Failure' and buzzing at the end of the update procedure. Phoned support and they took the details said they'd get back to me within 2 weeks. So ever since mid Feb I've been phoning asking for an update; every time they guy on the phone says 'Oh yes sir, we are working on it, give us another 5-10 days'. Long story short we're now nearly in May and I've never once had any email or phone call from these guys. Pathetic service eh.
Originally I was tempted by the fancy LCD display on this thing, but now wish I'd stuck with the Procal, dip-switches or not it seems to at least work. As for Superchips, well sounds like they've got too big too quick and are now more interested in collecting cash than providing good products and good customer support.
04-24-2014, 09:37 AM
#24
Glad some of you are having the problems with the Flashcal resolved, wish I had the same luck but no :(
Here's my experience; I bought the Flashcal in February, only to update my tire size settings etc since I'd installed larger than stock in my 2011 JK Sport Auto. Completely stock vehicle other than the new tires. Since day 1 all I get is 'Program Failure' and buzzing at the end of the update procedure. Phoned support and they took the details said they'd get back to me within 2 weeks. So ever since mid Feb I've been phoning asking for an update; every time they guy on the phone says 'Oh yes sir, we are working on it, give us another 5-10 days'. Long story short we're now nearly in May and I've never once had any email or phone call from these guys. Pathetic service eh.
Originally I was tempted by the fancy LCD display on this thing, but now wish I'd stuck with the Procal, dip-switches or not it seems to at least work. As for Superchips, well sounds like they've got too big too quick and are now more interested in collecting cash than providing good products and good customer support.
Here's my experience; I bought the Flashcal in February, only to update my tire size settings etc since I'd installed larger than stock in my 2011 JK Sport Auto. Completely stock vehicle other than the new tires. Since day 1 all I get is 'Program Failure' and buzzing at the end of the update procedure. Phoned support and they took the details said they'd get back to me within 2 weeks. So ever since mid Feb I've been phoning asking for an update; every time they guy on the phone says 'Oh yes sir, we are working on it, give us another 5-10 days'. Long story short we're now nearly in May and I've never once had any email or phone call from these guys. Pathetic service eh.
Originally I was tempted by the fancy LCD display on this thing, but now wish I'd stuck with the Procal, dip-switches or not it seems to at least work. As for Superchips, well sounds like they've got too big too quick and are now more interested in collecting cash than providing good products and good customer support.
04-24-2014, 05:14 PM
#25
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Join Date: Sep 2012
Location: Allen, TX
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Yep, when connected to the vehicle port, the update procedure runs through all the turn ignition on, turn ignition off etc. Right at the end it buzzes and gives the error message.
It does look like it at least partially completed the update process, because the tire-size on the Flashcal will show the updated size when connected to the p.c.. But I've no idea if it made all the necessary adjustments to the vehicle that go along with the new tire size.
But see my point is that people like you and me are willing to try and troubleshoot this thing, but why should we and why aren't Superchips asking these sort of questions. They just treat you like a pos, lying that they are looking into it and will get back to you in 5-10 days. P*** poor company as far as I'm concerned.
It does look like it at least partially completed the update process, because the tire-size on the Flashcal will show the updated size when connected to the p.c.. But I've no idea if it made all the necessary adjustments to the vehicle that go along with the new tire size.
But see my point is that people like you and me are willing to try and troubleshoot this thing, but why should we and why aren't Superchips asking these sort of questions. They just treat you like a pos, lying that they are looking into it and will get back to you in 5-10 days. P*** poor company as far as I'm concerned.
04-24-2014, 05:39 PM
#26
Yep, when connected to the vehicle port, the update procedure runs through all the turn ignition on, turn ignition off etc. Right at the end it buzzes and gives the error message. It does look like it at least partially completed the update process, because the tire-size on the Flashcal will show the updated size when connected to the p.c.. But I've no idea if it made all the necessary adjustments to the vehicle that go along with the new tire size. But see my point is that people like you and me are willing to try and troubleshoot this thing, but why should we and why aren't Superchips asking these sort of questions. They just treat you like a pos, lying that they are looking into it and will get back to you in 5-10 days. P*** poor company as far as I'm concerned.
05-05-2014, 03:55 AM
#27
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Join Date: Apr 2014
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Superchips Flashcal issues
Yep, when connected to the vehicle port, the update procedure runs through all the turn ignition on, turn ignition off etc. Right at the end it buzzes and gives the error message.
It does look like it at least partially completed the update process, because the tire-size on the Flashcal will show the updated size when connected to the p.c.. But I've no idea if it made all the necessary adjustments to the vehicle that go along with the new tire size.
But see my point is that people like you and me are willing to try and troubleshoot this thing, but why should we and why aren't Superchips asking these sort of questions. They just treat you like a pos, lying that they are looking into it and will get back to you in 5-10 days. P*** poor company as far as I'm concerned.
It does look like it at least partially completed the update process, because the tire-size on the Flashcal will show the updated size when connected to the p.c.. But I've no idea if it made all the necessary adjustments to the vehicle that go along with the new tire size.
But see my point is that people like you and me are willing to try and troubleshoot this thing, but why should we and why aren't Superchips asking these sort of questions. They just treat you like a pos, lying that they are looking into it and will get back to you in 5-10 days. P*** poor company as far as I'm concerned.
Have you made any progress with Superchips support? Would like to know before I call.
05-05-2014, 04:09 AM
#28
JK Freak
Join Date: Mar 2012
Location: Sacramento, People's Republic of California
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2013 manual
I have a 2013 manual JKUR purchased the FlashCal from Amazon and they sent me a used one. Purchased one ffrom Superchips worked great. So great in fact I upgraded to the FlashPaq. The first update did not work so I redid and now it has worked flawlessly.
05-06-2014, 05:16 AM
#29
JK Enthusiast
Join Date: Jun 2008
Location: Rochester, NY - behind 'The Wall'
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2011 JKUR Auto.
Bought the Flashcal specifically because I prefer the LCD to dip-switches.
Changing tire size, kept getting "Programming Failure". Went to the Options menu, then Vehicle Options. Programmer reboot and now my tire size is set!
Once I got the new gears in , went to change them. Same thing. Kept getting "Programming Failure" until I go to Vehicle Options, then miraculously it is set.
The TPMS disable is actually listed as "TPMS Offroad" in the menu. That'll turn off your light.
so, the Flashcal works, but not as well as I'd hoped. And I'm reluctant to try returning to stock when I take the Jeep in for service.
Bought the Flashcal specifically because I prefer the LCD to dip-switches.
Changing tire size, kept getting "Programming Failure". Went to the Options menu, then Vehicle Options. Programmer reboot and now my tire size is set!
Once I got the new gears in , went to change them. Same thing. Kept getting "Programming Failure" until I go to Vehicle Options, then miraculously it is set.
The TPMS disable is actually listed as "TPMS Offroad" in the menu. That'll turn off your light.
so, the Flashcal works, but not as well as I'd hoped. And I'm reluctant to try returning to stock when I take the Jeep in for service.
