Ryanc

Have my kit read to install, took out one of the TF shocks from the wrapping and there was oil all over. I am guessing this is fine, any comments?

09rubicon

Not good, A little oil on the shafts to prevent corrosion when shipping is ok, but oil everywhere (read as oil on the box, etc) is not good. Contact the vendor that sold you the kit about getting a replacement shock.

riverzendz

Give Joe @ Teraflex a call. He's also here on the forum.

TeraFlex

Give me a call on this.

09rubicon

Joe to the rescue!! I am seriously beginning to think you and David from Northridge are brothers.....best customer service in the biz for your respective markets!!!!!!!!

Calypso

Sounds like a bad shock. Good thing Joe provides such good customer service for Teraflex.

ckmehl

This is whay i'm going with as much TF equipment as i can. Every question i've sent his way he has anawered and then some. TF has my vote!

ArrowheadRay

TeraFlex Rocks!!! Way to go Joe

Ryanc

Thanks Joe I will give you a call next week, this is the reason why I chose all my components from Teraflex.

mjcrna

I'm definately leaning teraflex, if not by support alone. I've had an Unlimited in 07, never modded, I've just traded for an 09 black sahara 2dr. I'm gonna Man it up for sure. I'd been leaning Rancho, a brand I was familiar with, but the teraflex support here has really "rocked my world."